I connect to the AMI and run CoreShowChannels, grab the correct channel for a current test call, and then I do a Action: PauseMonitor, passing it Channel: xyz where xyz is my test call.
When I do this, it says “Success” and “Paused monitoring of the channel”, however when I review the recordings, it doesn’t actually stop recording the call. No beeps occur like when you press *1 for “on-demand recording.” Nothing seems to happen to the call.
I would greatly appreciate any insight into this issue. Unfortunately, I do not have access to the shell on this server, but if there is a configuration change that needs to be made to make PauseMonitor / UnpauseMonitor work, I can request my provider to change whatever is necessary. Of course, I can also pull config files using the AMI if requested. This system is running FreePBX 18.104.22.168.