AMI: Cdr event not firing

[ifightcode (Tanmoy)]

All necessary events are working but Cdr.

I’ve created /etc/asterisk/cdr_manager.conf with

[general]
enabled = yes

Then loaded cdr_manager.so from “Admin => Asterisk Module”. Applied the config and no luck.

Then tried module reload cdr_manager.so from console, got

The module ‘cdr_manager.so’ was not properly initialized. Before reloading the module, you must run “module load cdr_manager.so” and fix whatever is preventing the module from being initialized.

Then tried module load cdr_manager.so, got

Command ‘module load cdr_manager.so’ failed.
[2020-08-28 19:41:12] WARNING[27720]: cdr.c:2947 cdr_generic_register: Already have a CDR backend called ‘cdr_manager’

Rebooted the PBX and no luck so far. Can you please guide me?

[penguinpbx (C. Maj)]

Can you connect to CLI prompt, issue module unload cdr_manager.so then module load cdr_manager.so again to catch the ERROR messages ? Or check your Asterisk logs from shell prompt with grep cdr_manager /var/log/asterisk/full ?