We have multiple trunks on our freepbx system. One of these trunks is configured with dial pattern “9.”.
The trunk is connected to a videoconferencing system, which generates random meeting numbers. For example, one of the users creates a new meeting, and the room number is 567. Now when I pick up a internal phone, and dial 9567, the string [email protected] is beeing routed to the conferencing system (because of the dial pattern “9.” to that trunk), the system picks this up (including the 9 which is important) and i’m connected to the meeting.
How can I create / configure the possibility for a external (public) caller, to dial into my freepbx, enter 567 (the room number), and have the pbx system add a 9 in front of it and forward to the the videoconferencing PBX? I have tried to create a IVR and “Enable Direct Dial”, but when I’m in the IVR and I press 9 I immediatly receive the message “I am sorry that is not a valid Extension”.
I hope i’m beeing clear enough on this, let me know if you have any questions!