All outbound calls going to cannot-complete-as-dialed

General Help
1

I did my normal Module Admin update and after the update we have not been able to make any outbound calls. here is the full log message when i dial

[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [4042566505@from-internal:1] Macro(“SIP/290-0000000b”, “user-callerid,LIMIT”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:1] Set(“SIP/290-0000000b”, “TOUCH_MONITOR=1541265885.17”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:2] Set(“SIP/290-0000000b”, “AMPUSER=290”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:3] GotoIf(“SIP/290-0000000b”, “0?report”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:4] ExecIf(“SIP/290-0000000b”, “1?Set(REALCALLERIDNUM=290)”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:5] Set(“SIP/290-0000000b”, “AMPUSER=290”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:6] GotoIf(“SIP/290-0000000b”, “0?limit”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:7] Set(“SIP/290-0000000b”, “AMPUSERCIDNAME=Maulik Patel”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:8] ExecIf(“SIP/290-0000000b”, “0?Set(__CIDMASQUERADING=TRUE)”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:9] GotoIf(“SIP/290-0000000b”, “0?report”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:10] Set(“SIP/290-0000000b”, “AMPUSERCID=290”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:11] Set(“SIP/290-0000000b”, “__DIAL_OPTIONS=Ttr”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:12] Set(“SIP/290-0000000b”, “CALLERID(all)=“Maulik Patel” <290>”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:13] GotoIf(“SIP/290-0000000b”, “0?limit”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:14] ExecIf(“SIP/290-0000000b”, “1?Set(GROUP(concurrency_limit)=290)”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:15] ExecIf(“SIP/290-0000000b”, “0?Set(CHANNEL(language)=)”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:16] NoOp(“SIP/290-0000000b”, “Macro Depth is 1”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:17] GotoIf(“SIP/290-0000000b”, “1?report2:macroerror”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx_builtins.c: Goto (macro-user-callerid,s,18)
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:18] GotoIf(“SIP/290-0000000b”, “1?continue”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx_builtins.c: Goto (macro-user-callerid,s,37)
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:37] Set(“SIP/290-0000000b”, “CALLERID(number)=290”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:38] Set(“SIP/290-0000000b”, “CALLERID(name)=Maulik Patel”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:39] GotoIf(“SIP/290-0000000b”, “0?cnum”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:40] Set(“SIP/290-0000000b”, “CDR(cnam)=Maulik Patel”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:41] Set(“SIP/290-0000000b”, “CDR(cnum)=290”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@macro-user-callerid:42] Set(“SIP/290-0000000b”, “CHANNEL(language)=en”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [4042566505@from-internal:2] Set(“SIP/290-0000000b”, “ROUTEUSER=290”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [4042566505@from-internal:3] Set(“SIP/290-0000000b”, “ROUTEUSER=290”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [4042566505@from-internal:4] GotoIf(“SIP/290-0000000b”, “1?notblind”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx_builtins.c: Goto (from-internal,4042566505,7)
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [4042566505@from-internal:7] GotoIf(“SIP/290-0000000b”, “1?restrictedroute-cfcd208495d565ef66e7dff9f98764da,4042566505,2:outbound-allroutes,4042566505,2”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx_builtins.c: Goto (restrictedroute-cfcd208495d565ef66e7dff9f98764da,4042566505,2)
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Channel ‘SIP/290-0000000b’ sent to invalid extension: context,exten,priority=restrictedroute-cfcd208495d565ef66e7dff9f98764da,4042566505,2
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [i@restrictedroute-cfcd208495d565ef66e7dff9f98764da:1] Goto(“SIP/290-0000000b”, “bad-number,s,1”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx_builtins.c: Goto (bad-number,s,1)
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [s@bad-number:1] Goto(“SIP/290-0000000b”, “11,1”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx_builtins.c: Goto (bad-number,11,1)
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [11@bad-number:1] ResetCDR(“SIP/290-0000000b”, “”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [11@bad-number:2] NoCDR(“SIP/290-0000000b”, “”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [11@bad-number:3] Progress(“SIP/290-0000000b”, “”) in new stack
[2018-11-03 13:24:45] VERBOSE[11844][C-0000003e] pbx.c: Executing [11@bad-number:4] Wait(“SIP/290-0000000b”, “1”) in new stack
[2018-11-03 13:24:46] VERBOSE[11844][C-0000003e] pbx.c: Executing [11@bad-number:5] Playback(“SIP/290-0000000b”, “silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer”) in new stack
[2018-11-03 13:24:46] VERBOSE[11844][C-0000003e] file.c: <SIP/290-0000000b> Playing ‘silence/1.ulaw’ (language ‘en’)
[2018-11-03 13:24:47] VERBOSE[11844][C-0000003e] file.c: <SIP/290-0000000b> Playing ‘cannot-complete-as-dialed.ulaw’ (language ‘en’)
[2018-11-03 13:24:50] VERBOSE[11844][C-0000003e] file.c: <SIP/290-0000000b> Playing ‘check-number-dial-again.ulaw’ (language ‘en’)
[2018-11-03 13:25:13] VERBOSE[2127][C-00000040] netsock2.c: Using SIP RTP TOS bits 184
[2018-11-03 13:25:13] VERBOSE[2127][C-00000040] netsock2.c: Using SIP RTP CoS mark 5
[2018-11-03 13:25:13] VERBOSE[11924][C-00000040] pbx.c: Executing [14042566505@from-internal:1] Macro(“SIP/290-0000000c”, “user-callerid,LIMIT”) in new stack
[2018-11-03 13:25:13] VERBOSE[11924][C-00000040] pbx.c: Executing [s@macro-user-callerid:1] Set(“SIP/290-0000000c”, “TOUCH_MONITOR=1541265913.18”) in new stack
[2018-11-03 13:25:13] VERBOSE[11924][C-00000040] pbx.c: Executing [s@macro-user-callerid:2] Set(“SIP/290-0000000c”, “AMPUSER=290”) in new stack
[2018-11-03 13:25:13] VERBOSE[11924][C-00000040] pbx.c: Executing [s@macro-user-callerid:3] GotoIf(“SIP/290-0000000c”, “0?report”) in new stack

2

extention%20to%20be%20allowed
extention%20to%20be%20allowed1642×401 106 KB

So figured out the issue, with the update i guess outbound route module got some new settings which by default puts all the extensions in the blocked group. You just have to go to your route and move them to allowed. Hope this helps someone else!

3

You installed the commercial module extension routing

4

Thank You for pointing that out, I bought a bundled package of modules for park, and fax and extension module was included in that pack! Thanks Hopefully this will help someone else that is thrown off by it!

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