All Circuits Busy - FreePBX and SIPStation

[jmbldwn (United States)]

I’ve set up a FreePBX instance, and I’m testing it with the SIPStation trunk free trial.

I am able to connect SIP phones to it and they seem to register correctly.

I am able to successfully call a SIP phone from the PSTN, so inbound calling is working.

But I am not able to make outbound calls. I am getting an “All circuits are busy” message when I try to call from a SIP phone.

There isn’t much in /var/log/asterisk/full, but /var/log/asterisk/core-fastagi_out.log shows some errors (below).

Any suggestions on how to debug this?

2020-10-14 00:19 +00:00: [54532] Asterisk connection opened
[54532] Launching ./sangomacrm.agi with args:
2020-10-14 00:19 +00:00: [54532][1602634767.9] >>> agi_network: yes
[54532][1602634767.9] >>> agi_network_script: sangomacrm.agi
[54532][1602634767.9] >>> agi_request: agi
[54532][1602634767.9] >>> agi_channel: PJSIP/3-00000003
[54532][1602634767.9] >>> agi_language: en
[54532][1602634767.9] >>> agi_type: PJSIP
[54532][1602634767.9] >>> agi_uniqueid: 1602634767.9
[54532][1602634767.9] >>> agi_version: 16.11.1
[54532][1602634767.9] >>> agi_callerid: 6666
[54532][1602634767.9] >>> agi_calleridname: unknown
[54532][1602634767.9] >>> agi_callingpres: 0
[54532][1602634767.9] >>> agi_callingani2: 0
[54532][1602634767.9] >>> agi_callington: 0
[54532][1602634767.9] >>> agi_callingtns: 0
[54532][1602634767.9] >>> agi_dnid: 16502454652
[54532][1602634767.9] >>> agi_rdnis: unknown
[54532][1602634767.9] >>> agi_context: macro-dialout-trunk
[54532][1602634767.9] >>> agi_extension: s
[54532][1602634767.9] >>> agi_priority: 24
[54532][1602634767.9] >>> agi_enhanced: 0.0
[54532][1602634767.9] >>> agi_accountcode:
[54532][1602634767.9] >>> agi_threadid: 140682880235264
[54532][1602634767.9] >>> agi_ASTAGIDIR: /var/lib/asterisk/agi-bin
[54532][1602634767.9] >>> agi_port: 54532
[54532][1602634767.9] >>>
2020-10-14 00:19 +00:00: [54532][1602634767.9] >>> {“code”:“ECONNRESET”,“errno”:“ECONNRESET”,“syscall”:“read”}
2020-10-14 00:19 +00:00: [54532] Script ended with code 1 and signal null
2020-10-14 00:19 +00:00: [54532][1602634767.9] >>TRIED TO SEND TO DEAD AGI>> HANGUP
2020-10-14 00:19 +00:00: [54532] Asterisk connection closed
2020-10-14 00:19 +00:00: [54540] Asterisk connection opened
2020-10-14 00:19 +00:00: [54540] Launching ./sangomacrm.agi with args:
2020-10-14 00:19 +00:00: [54540][1602634767.9] >>> agi_network: yes
2020-10-14 00:19 +00:00: [54540][1602634767.9] >>> agi_network_script: sangomacrm.agi
2020-10-14 00:19 +00:00: [54540][1602634767.9] >>> agi_request: agi
2020-10-14 00:19 +00:00: [54540][1602634767.9] >>> agi_channel: PJSIP/3-00000003
[54540][1602634767.9] >>> agi_language: en
[54540][1602634767.9] >>> agi_type: PJSIP
[54540][1602634767.9] >>> agi_uniqueid: 1602634767.9
[54540][1602634767.9] >>> agi_version: 16.11.1
2020-10-14 00:19 +00:00: [54540][1602634767.9] >>> agi_callerid: 3
[54540][1602634767.9] >>> agi_calleridname: unknown
[54540][1602634767.9] >>> agi_callingpres: 0
2020-10-14 00:19 +00:00: [54540][1602634767.9] >>> agi_callingani2: 0
[54540][1602634767.9] >>> agi_callington: 0
[54540][1602634767.9] >>> agi_callingtns: 0
[54540][1602634767.9] >>> agi_dnid: 16502454652
2020-10-14 00:19 +00:00: [54540][1602634767.9] >>> agi_rdnis: unknown
[54540][1602634767.9] >>> agi_context: crm-hangup
[54540][1602634767.9] >>> agi_extension: s
2020-10-14 00:19 +00:00: [54540][1602634767.9] >>> agi_priority: 7
[54540][1602634767.9] >>> agi_enhanced: 0.0
[54540][1602634767.9] >>> agi_accountcode:
2020-10-14 00:19 +00:00: [54540][1602634767.9] >>> agi_threadid: 140682880235264
[54540][1602634767.9] >>> agi_ASTAGIDIR: /var/lib/asterisk/agi-bin
2020-10-14 00:19 +00:00: [54540][1602634767.9] >>> agi_port: 54540
[54540][1602634767.9] >>>
2020-10-14 00:19 +00:00: [54540][1602634767.9] >>> {“code”:“ECONNRESET”,“errno”:“ECONNRESET”,“syscall”:“read”}
2020-10-14 00:19 +00:00: [54540] Script ended with code 1 and signal null
2020-10-14 00:19 +00:00: [54540][1602634767.9] >>TRIED TO SEND TO DEAD AGI>> HANGUP
2020-10-14 00:19 +00:00: [54540] Asterisk connection closed

[Stewart1 (Stewart)]

@jmbldwn

There isn’t much in /var/log/asterisk/full

You need to fix that first. Most likely, you were hit by

Bug in Asterisk Logfiles Module ver 15.0.4

Last week a security update was published for the Asterisk Logfiles module to resolve a cross site scripting vulnerability, version 15.0.4. Many (perhaps most) systems would have received the update and installed it automatically in the early morning of August 19. In addition to the XSS fix, there were improvements in logfiles browsing as well as updates on the way the logfiles are managed. Version 15.0.4 has a new bug that changed the default settings for the full log and console such that log…

But based on what you already posted, I’m guessing that the call was rejected because of an invalid caller ID. Confirm that Outbound CID for the calling extension is a valid number and properly formatted.

If that’s not your problem, once logging is working, paste the Asterisk log for a failing call at pastebin.freepbx.org and post the link here.

[jmbldwn (United States)]

Yup, it was the caller id, I’m updating now to see if I can get the logs to show the error. That would probably have helped.

Thanks!