I just migrated our FreePBX server from Upcloud to Digitalocean. Somehow, incoming calls work fine, but outgoing calls give us “all circuits are busy now.”
Trunk settings are the same. We use Flowroute, and the new server registers with it just fine.
It appears that the route ‘AMZ Transit Toll Free’ got selected. Is that correct (you were not calling a toll-free number)? In any case, no trunks were offered. Check that the Outbound Route contains the proper list of trunks. If so, then the trunk(s) may appear offline because qualify failed. This may be because your new IP address has not been set as authorized on the Flowroute portal. What does Reports -> Asterisk Info -> Peers show?
If you still have trouble, paste the log at pastebin.freepbx.org and post the link here. Please do not post text as an image (hard to search, can’t copy/paste, etc.)
The trunk is not appearing at all (it’s not just offline, it’s missing). Are you sure it’s a pjsip trunk? Does it show as Enabled at Connectivity -> Trunks?
If you still have trouble, post a screenshot of your trunk settings.
It appears that you don’t have an Outbound Route matching 9179977007 . In your previous log, you called +19179977007, which did match.
You should have a consistent format for dialing numbers. It’s ok to accept multiple formats, but your Outbound Route and/or trunk manipulation rules must convert them to something the trunking provider will accept. Flowroute will accept 19179977007 and +19179977007, but not 9179977007. They assume that all numbers start with the country code (+ is optional). 91 would be India, but there aren’t enough digits following.
IMO, turning on all the wizards creates garbage, but it should allow you to dial 19179977007 . If you want 9179977007 to also work, set prepend to 1 for the NXXNXXXXXX pattern. Once you get past this, erase the junk and migrate the patterns from your old system.
And please, do not paste logs as an image. Select the text, hold command and type c to copy, go to pastebin.freepbx.org, click in main window, hold command and type v to paste, post the link here.