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All calls go to voicemail & firewall crashing


#1

If we call internally from extension to extension it goes directly to voicemail on all extensions or if an outside call comes into an extension, it also goes directly to voicemail.
So I went to the Firewall module & when I click Re-Run I get this error:

And then when I go back to the Firewall page, it’s as if the Firewall has been reset & it walks me through the wizard to reset everything.

Any help would be greatly appreciated.


(Dave Burgess) #2

First step would be to try “fwconsole chown” from the console prompt (ssh or keyboard and screen).


#3

Thx for the reply. I was able to fix the extension’s by rebooting the switch, which rebooted all of the phones. But I’m still having the Firewall re-test issue. I ran “fwconsole chown” from the console, it said “finished setting permissions”, but I’m still getting the error & having to re-setup the firewall.


(Itzik) #4

Which version of firewall are you using?
Is your PBX up to date?


#5

Yes, everything is up-to-date.
Firewall: 13.0.57.1
PBX Firmware: 10.13.66-22
Module Admin & System Admin shows no available update.


(system) closed #6

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