Hi david,
have done that check also and can see translation and media packet loss I have included a full call log but removed DDI and ip’s numbers for security reasons.
Hopefully seeing the full log may shine some light on something being overlooked?
Part 1
Executing [[email protected]:1] Goto (" PJSIP/voip-0000004d ", " from-trunk,+44NUMBER,1 ") in new stack
– Goto (from-trunk,+44NUMBER,1)
– Executing [[email protected]:1] Set (" PJSIP/voip-0000004d ", " __DIRECTION=INBOUND “) in new stack
– Executing [[email protected]:2] Gosub (” PJSIP/voip-0000004d ", " sub-record-check,s,1(in,+44NUMBER,dontcare) “) in new stack
– Executing [[email protected]:1] GotoIf (” PJSIP/twillo-0000004d ", " 0?initialized “) in new stack
– Executing [[email protected]:2] Set (” PJSIP/voip-0000004d ", " __REC_STATUS=INITIALIZED “) in new stack
– Executing [[email protected]:3] Set (” PJSIP/voip-0000004d ", " NOW=1644780893 “) in new stack
– Executing [[email protected]:4] Set (” PJSIP/voip-0000004d ", " __DAY=13 “) in new stack
– Executing [[email protected]:5] Set (” PJSIP/voip-0000004d ", " __MONTH=02 “) in new stack
– Executing [[email protected]:6] Set (” PJSIP/voip-0000004d ", " __YEAR=2022 “) in new stack
– Executing [[email protected]:7] Set (” PJSIP/voip-0000004d ", " __TIMESTR=20220213-193453 “) in new stack
– Executing [[email protected]:8] Set (” PJSIP/voip-0000004d ", " __FROMEXTEN=unknown “) in new stack
– Executing [[email protected]:9] Set (” PJSIP/voip-0000004d ", " __MON_FMT=wav “) in new stack
– Executing [[email protected]:10] NoOp (” PJSIP/voip-0000004d ", " Recordings initialized “) in new stack
– Executing [[email protected]:11] ExecIf (” PJSIP/voip-0000004d ", " 0?Set(ARG3=dontcare) “) in new stack
– Executing [[email protected]:12] Set (” PJSIP/voip-0000004d ", " REC_POLICY_MODE_SAVE= “) in new stack
– Executing [[email protected]:13] ExecIf (” PJSIP/voip-0000004d ", " 0?Set(REC_STATUS=NO) “) in new stack
– Executing [[email protected]:14] GotoIf (” PJSIP/voip-0000004d ", " 2?checkaction “) in new stack
– Goto (sub-record-check,s,17)
– Executing [[email protected]:17] GotoIf (” PJSIP/voip-0000004d ", " 1?sub-record-check,in,1 “) in new stack
– Goto (sub-record-check,in,1)
– Executing [[email protected]:1] NoOp (” PJSIP/voip-0000004d ", " Inbound Recording Check to +44NUMBER “) n new stack
– Executing [[email protected]:2] Set (” PJSIP/voip-0000004d ", " FROMEXTEN=unknown “) in new stack
– Executing [[email protected]:3] ExecIf (” PJSIP/voip-0000004d ", " 13?Set(FROMEXTEN=+44NUMBER) “) in new stack
– Executing [[email protected]:4] Gosub (” PJSIP/voip-0000004d ", " recordcheck,1(dontcare,in,+44NUMBER) “) in new stack
– Executing [[email protected]:1] NoOp (” PJSIP/voip-0000004d ", " Starting recording check against dontcare “) in new stack
– Executing [[email protected]:2] Goto (” PJSIP/voip-0000004d ", " dontcare “) in new stack
– Goto (sub-record-check,recordcheck,3)
– Executing [[email protected]:3] Return (” PJSIP/voip-0000004d “, “”) in new stack
– Executing [[email protected]:5] Return (” PJSIP/voip-0000004d “, “”) in new stack
– Executing [[email protected]:3] Set (” PJSIP/voip-0000004d ", " CHANNEL(tonezone)=uk “) in new stack
– Executing [[email protected]:4] Set (” PJSIP/voip-0000004d ", " __FROM_DID=+44NUMBER “) in new stack
– Executing [[email protected]:5] Set (” PJSIP/voip-0000004d ", " returnhere=1 “) in new stack
– Executing [[email protected]:6] Gosub (” PJSIP/voip-0000004d ", " app-blacklist-check,s,1() “) in new stack
– Executing [[email protected]:1] GotoIf (” PJSIP/voip-0000004d ", " 0?blacklisted “) in new stack
– Executing [[email protected]:2] Set (” PJSIP/voip-0000004d ", " CALLED_BLACKLIST=1 “) in new stack
– Executing [[email protected]:3] Return (” PJSIP/voip-0000004d “, “”) in new stack
– Executing [[email protected]:7] Set (” PJSIP/voip-0000004d ", " CDR(did)=+44NUMBER “) in new stack
– Executing [[email protected]:8] GotoIf (” PJSIP/voip-0000004d ", " 0? “) in new stack
– Executing [[email protected]:9] ExecIf (” PJSIP/voip-0000004d ", " 0 ?Set(CALLERID(name)=+44NUMBER) “) in new stack
– Executing [+44NU[email protected]:10] Set (” PJSIP/voip-0000004d ", " CHANNEL(musicclass)=corp “) in new stack
– Executing [[email protected]:11] Set (” PJSIP/voip-0000004d ", " __MOHCLASS=corp “) in new stack
– Executing [[email protected]:12] Set (” PJSIP/voip-0000004d ", " __REVERSAL_REJECT=FALSE “) in new stack
– Executing [[email protected]:13] GotoIf (” PJSIP/voip-0000004d ", " 1?post-reverse-charge “) in new stack
– Goto (from-trunk,+44NUMBER,15)
– Executing [[email protected]:15] NoOp (” PJSIP/voip-0000004d “, “”) in new stack
– Executing [[email protected]:16] Set (” PJSIP/voip-0000004d ", " __CALLINGNAMEPRES_SV=allowed_not_screened “) in new stack
– Executing [[email protected]:17] Set (” PJSIP/voip-0000004d ", " __CALLINGNUMPRES_SV=allowed_not_screened “) in new stack
– Executing [[email protected]:18] Set (” PJSIP/voip-0000004d ", " CALLERID(name-pres)=allowed_not_screened “) in new stack
– Executing [[email protected]:19] Set (” PJSIP/voip-0000004d ", " CALLERID(num-pres)=allowed_not_screened “) in new stack
– Executing [[email protected]:20] NoOp (” PJSIP/voip-0000004d ", " CallerID Entry Point “) in new stack
– Executing [[email protected]:21] Set (” PJSIP/voip-0000004d ", " __CRM_DIRECTION=INBOUND “) in new stack
– Executing [[email protected]:22] Set (” PJSIP/voip-0000004d ", " __CRM_SOURCE=+447888020899 “) in new stack
– Executing [[email protected]:23] Set (” PJSIP/voip-0000004d ", " __CRM_LINKEDID=1644780893.318 “) in new stack
– Executing [[email protected]:24] AGI (” PJSIP/voip-0000004d ", " agi://127.0.0.1/sangomacrm.agi,true “) in new stack
– <PJSIP/voip-0000004d>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0
– Executing [[email protected]:25] ExecIf (” PJSIP/voip-0000004d ", " 1?Set(CHANNEL(hangup_handler_push)=crm-hangup,s,1) “) in new stack
– Executing [[email protected]:26] Goto (” PJSIP/voip-0000004d ", " ext-queues,700,1 “) in new stack
– Goto (ext-queues,700,1)
– Executing [[email protected]:1] Macro (” PJSIP/voip-0000004d ", " user-callerid, “) in new stack
– Executing [[email protected]:1] Set (” PJSIP/voip-0000004d “, " TOUCH_MONITOR=1644780893.318 “) in new stack
– Executing [[email protected]:2] Set (” PJSIP/voip-0000004d “, " AMPUSER= +44NUMBER”) in new stack
– Executing [[email protected]:3] Set (” PJSIP/voip-0000004d ", " HOTDESCKCHAN=voip-0000004d “) in new stack
– Executing [[email protected]:4] Set (” PJSIP/voip-0000004d ", " HOTDESKEXTEN=VOIP “) in new stack
– Executing [[email protected]:5] Set (” PJSIP/voip-0000004d ", " HOTDESKCALL=0 “) in new stack
– Executing [[email protected]:6] ExecIf (” PJSIP/voip-0000004d ", " 0?Set(HOTDESKCALL=1) “) in new stack
– Executing [[email protected]:7] ExecIf (” PJSIP/voip-0000004d ", " 0?Set(CALLERID(name)=) “) in new stack
– Executing [[email protected]:8] GotoIf (” PJSIP/voip-0000004d ", " 0?report “) in new stack
– Executing [[email protected]:9] ExecIf (” PJSIP/voip-0000004d ", " 1?Set(REALCALLERIDNUM= +44NUMBER ) “) in new stack
– Executing [[email protected]:10] Set (” PJSIP/voip-0000004d ", " AMPUSER= “) in new stack
– Executing [[email protected]:11] GotoIf (” PJSIP/voip-0000004d ", " 0?limit “) in new stack
– Executing [[email protected]:12] Set (” PJSIP/voip-0000004d ", " AMPUSERCIDNAME= “) in new stack
– Executing [[email protected]:13] ExecIf (” PJSIP/voip-0000004d ", " 0?Set(__CIDMASQUERADING=TRUE) “) in new stack
– Executing [[email protected]:14] GotoIf (” PJSIP/voip-0000004d ", " 1?report “) in new stack
– Goto (macro-user-callerid,s,23)
– Executing [[email protected]:23] NoOp (” PJSIP/voip-0000004d ", " Macro Depth is 1 “) in new stack
– Executing [[email protected]:24] GotoIf (” PJSIP/voip-0000004d ", " 1?report2:macroerror “) in new stack
– Goto (macro-user-callerid,s,25)
– Executing [[email protected]:25] GotoIf (” PJSIP/voip-0000004d ", " 0?continue “) in new stack
– Executing [[email protected]:26] ExecIf (” PJSIP/voip-0000004d “, " 1?Set(__CALLEE_ACCOUNCODE=) “) in new stack
– Executing [[email protected]:27] Set (” PJSIP/voip-0000004d “, " __TTL=64 “) in new stack
– Executing [[email protected]:28] GotoIf (” PJSIP/voip-0000004d “, " 1?continue “) in new stack
– Goto (macro-user-callerid,s,44)
– Executing [[email protected]:44] Set (” PJSIP/voip-0000004d “, " CALLERID(number)= +44NUMBER”) in new stack
– Executing [[email protected]:45] Set (” PJSIP/voip-0000004d “, " CALLERID(name)= +44NUMBER”) in new stack
– Executing [[email protected]:46] GotoIf (” PJSIP/voip-0000004d “, " 0?cnum “) in new stack
– Executing [[email protected]:47] Set (” PJSIP/voip-0000004d “, " CDR(cnam)= +44NUMBER”) in new stack
– Executing [[email protected]:48] Set (” PJSIP/voip-0000004d “, " CDR(cnum)= +44NUMBER”) in new stack
– Executing [[email protected]:49] Set (” PJSIP/voip-0000004d ", " CHANNEL(language)=en_GB “) in new stack
– Executing [[email protected]:2] Answer (” PJSIP/voip-0000004d “, “”) in new stack
– Executing [[email protected]:3] Macro (” PJSIP/voip-0000004d ", " blkvm-set,reset “) in new stack
– Executing [[email protected]:1] ExecIf (” PJSIP/voip-0000004d ", " 1?Set(__BLKVM_CHANNEL=PJSIP/voip-0000004d) “) in new stack
– Executing [[email protected]:2] Set (” PJSIP/voip-0000004d ", " SHARED(BLKVM,PJSIP/voip-0000004d)=TRUE “) in new stack
– Executing [[email protected]:3] Set (” PJSIP/voip-0000004d ", " GOSUB_RETVAL=TRUE “) in new stack
– Executing [[email protected]:4] MacroExit (” PJSIP/voip-0000004d “, “”) in new stack
– Executing [[email protected]:4] ExecIf (” PJSIP/voip-0000004d ", " 1?Set(_DIAL_OPTIONS=HhTtrM(auto-blkvm)) “) in new stack
– Executing [[email protected]:5] Set (” PJSIP/voip-0000004d ", " __NODEST=700 “) in new stack
– Executing [[email protected]:6] Set (” PJSIP/voip-0000004d ", " __QCONTEXT=0 “) in new stack
– Executing [[email protected]:7] Set (” PJSIP/voip-0000004d ", " QCIDPP= “) in new stack
– Executing [[email protected]:8] Set (” PJSIP/voip-0000004d ", " VQ_CIDPP= “) in new stack
– Executing [[email protected]:9] ExecIf (” PJSIP/voip-0000004d ", " 0?Macro(prepend-cid,) “) in new stack
– Executing [[email protected]:10] Set (” PJSIP/voip-0000004d ", " QAINFO= “) in new stack
– Executing [[email protected]:11] Set (” PJSIP/voip-0000004d ", " VQ_AINFO= “) in new stack
– Executing [[email protected]:12] Set (” PJSIP/voip-0000004d ", " __RVOL_MODE=dontcare “) in new stack
– Executing [[email protected]:13] ExecIf (” PJSIP/voip-0000004d ", " 0?Set(__ALERT_INFO=) “) in new stack
– Executing [[email protected]:14] Set (” PJSIP/voip-0000004d ", " QJOINMSG=custom/We-apologise-irish “) in new stack
– Executing [[email protected]:15] Set (” PJSIP/voip-0000004d ", " VQ_JOINMSG= “) in new stack
– Executing [[email protected]:16] Set (” PJSIP/voip-0000004d ", " QCANCELMISSED= “) in new stack
– Executing [[email protected]:17] Set (” PJSIP/voip-0000004d ", " QRINGOPTS=R “) in new stack
– Executing [[email protected]:18] Set (” PJSIP/voip-0000004d ", " QRETRY= “) in new stack
– Executing [[email protected]:19] Set (” PJSIP/voip-0000004d ", " VQ_RETRY= “) in new stack
– Executing [[email protected]:20] Set (” PJSIP/voip-0000004d ", " QOPTIONS=tR “) in new stack
– Executing [[email protected]:21] Set (” PJSIP/voip-0000004d ", " VQ_OPTIONS= “) in new stack
– Executing [[email protected]:22] Set (” PJSIP/voip-0000004d ", " QGOSUB= “) in new stack
– Executing [[email protected]:23] Set (” PJSIP/voip-0000004d ", " VQ_GOSUB= “) in new stack
– Executing [[email protected]:24] Set (” PJSIP/voip-0000004d ", " QAGI= “) in new stack
– Executing [[email protected]:25] Set (” PJSIP/voip-0000004d ", " VQ_AGI= “) in new stack
– Excuting [[email protected]:26] Set (” PJSIP/voip-0000004d ", " QRULE= “) in new stack
– Executing [[email protected]:27] Set (” PJSIP/voip-0000004d ", " VQ_RULE= “) in new stack
– Executing [[email protected]:28] Set (” PJSIP/voip-0000004d ", " QPOSITION= “) in new stack
– Executing [[email protected]:29] Set (” PJSIP/voip-0000004d ", " VQ_POSITION= “) in new stack
– Executing [[email protected]:30] Gosub (” PJSIP/voip-0000004d ", " sub-record-check,s,1(q,700,dontcare) “) in new stack
– Executing [[email protected]:1] GotoIf (” PJSIP/voip-0000004d ", " 13?initialized “) in new stack
– Goto (sub-record-check,s,10)
– Excuting [[email protected]:10] NoOp (” PJSIP/voip-0000004d ", " Recordings initialized “) in new stack
– Executing [[email protected]:11] ExecIf (” PJSIP/voip-0000004d ", " 0?Set(ARG3=dontcare) “) in new stack
– Executing [[email protected]:12] Set (” PJSIP/voip-0000004d ", " REC_POLICY_MODE_SAVE= “) in new stack
– Executing [[email protected]:13] ExecIf (” PJSIP/voip-0000004d ", " 0?Set(REC_STATUS=NO) “) in new stack
– Executing [[email protected]:14] GotoIf (” PJSIP/voip-0000004d ", " 1?checkaction “) in new stack
– Goto (sub-record-check,s,17)
– Executing [[email protected]:17] GotoIf (” PJSIP/voip-0000004d ", " 0?sub-record-check,q,1 “) in new stack
– Executing [[email protected]:18] NoOp (” PJSIP/voip-0000004d ", " Generic q Recording Check - +44NUMBER 700 “) in new stack
– Executing [[email protected]:19] Gosub (” PJSIP/voip-0000004d ", " recordcheck,1(dontcare,q,700) “) in new stack
– Executing [[email protected]:1] NoOp (” PJSIP/voip-0000004d ", " Starting recording check against dontcare “) in new stack
– Executing [[email protected]:2] Goto (” PJSIP/voip-0000004d ", " dontcare “) in new stack
– Goto (sub-record-check,recordcheck,3)
– Executing [[email protected]:3] Return (” PJSIP/voip-0000004d “, “”) in new stack
– Executing [[email protected]:20] Return (” PJSIP/voip-0000004d “, “”) in new stack
– Executing [[email protected]:31] Set (” PJSIP/voip-0000004d ", " __CWIGNORE=TRUE “) in new stack
– Executing [[email protected]:32] Set (” PJSIP/voip-0000004d ", " __SIGNORE=TRUE “) in new stack
– Executing [[email protected]:33] Set (” PJSIP/voip-0000004d ", " __QC_CONFIRM=0 “) in new stack
– Executing [[email protected]:34] GotoIf (” PJSIP/voip-0000004d ", " 0?QVQANNOUNCE:NOQVQANNOUNCE “) in new stack
– Goto (ext-queues,700,39)
– Excuting [[email protected]:39] Set (” PJSIP/voip-0000004d ", " VQ_CONFIRMMSG= “) in new stack
– Executing [[email protected]:40] ExecIf (” PJSIP/voip-0000004d ", " 0?Playback(custom/We-apologise-irish, ) “) in new stack
– Executing [[email protected]:41] QueueLog (” PJSIP/voip-0000004d ", " 700,1644780893.318,NONE,DID,+44NUMBER “) in new stack
– Executing [[email protected]:42] Set (” PJSIP/voip-0000004d ", " QAANNOUNCE= “) in new stack
– Executing [[email protected]:43] Set (” PJSIP/voip-0000004d ", " VQ_AANNOUNCE= “) in new stack
– Executing [[email protected]:44] Set (” PJSIP/voip-0000004d ", " QMOH=corp “) in new stack
– Executing [[email protected]:45] Set (” PJSIP/voip-0000004d ", " VQ_MOH= “) in new stack
– Executing [[email protected]:46] ExecIf (” PJSIP/voip-0000004d ", " 1?Set(__MOHCLASS=corp) “) in new stack
– Executing [[email protected]:47] ExecIf (” PJSIP/voip-0000004d ", " 1?Set(CHANNEL(musicclass)=corp) “) in new stack
– Executing [[email protected]:48] Set (” PJSIP/voip-0000004d ", " QMAXWAIT= “) in new stack
– Executing [[email protected]:49] Set (” PJSIP/voip-0000004d ", " VQ_MAXWAIT= “) in new stack
– Executing [[email protected]:50] Set (” PJSIP/voip-0000004d ", " QUEUENUM=700 “) in new stack
– Executing [[email protected]:51] Set (” PJSIP/voip-0000004d ", " QUEUEJOINTIME=1644780894 “) in new stack
– Executing [[email protected]:52] Queue (” PJSIP/voip-0000004d ", " 700,tR, ") in