All Caller IDs Messed Up

1

Hi all

FreePBX 10.13.66-8 / Asterisk 13.7.2

I’m experiencing a problem all of a sudden when no caller ID is displaying correctly, even internal ones.

All inbound caller IDs used to get prefixed by the IVR and display as “option pressed - CID”. Now I just get the option pressed and no caller ID.

Even stranger, the internal devices all show the caller ID of one of the devices. It doesn’t matter which extension I call from and to, it always says that one of the extensions is calling, even if that particular extension is offline.

Thanks in advance.

2

I’ve removed the extension that kept displaying and re added it under a different number. I no longer get that extensions name but the caller ID literally shows as “Caller ID” and the call shows as coming from the number of the now non existent extension.

3

Can you post a call trace