I have had this occur where agents get autopuased in all queues without evidence of missing a call, iin the full log
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Initiating queue: 39115
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32626 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32626 is assigned to queue 39115
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32767 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32767 is assigned to queue 39115
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32421 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32421 is assigned to queue 39115
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32569 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32569 is assigned to queue 39115
/32690
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32801 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32801 is assigned to queue 39081
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32701 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32701 is assigned to queue 39081
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32501 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32501 is assigned to queue 39081
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Finished processing members for 39081
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Initiating queue: 31072
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32629 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32629 is assigned to queue 31072
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32467 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32467 is assigned to queue 31072
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32678 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32678 is assigned to queue 31072
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32547 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32547 is assigned to queue 31072
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32488 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32488 is assigned to queue 31072
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32485 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32485 is assigned to queue 31072
Then agents report they can’t login and its just odd. what would be a source of this?