All agents get paused and then have troubles logging in

I have had this occur where agents get autopuased in all queues without evidence of missing a call, iin the full log

[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Initiating queue: 39115
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32626 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32626 is assigned to queue 39115
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32767 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32767 is assigned to queue 39115
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32421 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32421 is assigned to queue 39115
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32569 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32569 is assigned to queue 39115
/32690
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32801 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32801 is assigned to queue 39081
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32701 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32701 is assigned to queue 39081
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32501 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32501 is assigned to queue 39081
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Finished processing members for 39081
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Initiating queue: 31072
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32629 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32629 is assigned to queue 31072
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32467 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32467 is assigned to queue 31072
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32678 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32678 is assigned to queue 31072
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32547 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32547 is assigned to queue 31072
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32488 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32488 is assigned to queue 31072
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32485 is static
[2020-10-31 14:07:53] VERBOSE[12807][C-00013850] res_agi.c: agi://127.0.0.1/queue_devstate.agi,toggle-pause-all,32566: Agent 32485 is assigned to queue 31072

Then agents report they can’t login and its just odd. what would be a source of this?

Static agents don’t log in. https://wiki.freepbx.org/display/FPG/Queues+Module+User+Guide#QueuesModuleUserGuide-StaticAgents

true, they can’t unpause for a few minutes.

is the agi causing the pause of everyone? and if so why?

Are the extensions losing registration?

I don’t see any events for the stations losing and re connecting that are in the queues. I do have events for a few other stations so I know I’m looking for the right events. eg

[2020-10-31 07:33:43] VERBOSE[12057] res_pjsip_registrar.c: Added contact ‘sip:[email protected]:5060’ to AOR ‘32446’ with expiration of 300 seconds

But no evens for the agents I care about in this case.

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