Alerts ringtones still not working

Just got this working today on our digium phones and have tested it after applying the latest module updates and digium firmware.

First, you must edit the digium_phones_alerts database table in order to get the new alert info settings to work on digium phones as scristopher7 found in the following: Digium phones paging/intercom stopped working - found fix

Once that’s applied, the new alert info format as mdavenport noted in response to my post with <http://127.0.0.1>\;info=CUSTOMALERTHERE will apply. The way I understand it is scristopher7 found there’s a default character limit that’s being violated when you append the http://... in front of the custom alert. I believe he states the default is 30 characters and when you add in the new requirements you only have 5 characters left for a custom alert. Either reduce the alert to fit the default 30 character limit or increase the database limit.

For Digium phones, the preconfigured alert-info header i think a lot of us use for paging/intercom requires the alert info string of ring-answer, so you must increase the database size for this.

Hope this helps.