We’re using polycom phones in our office and I’m trying to get a distinctive ring for one of our inbound routes. What would I put in the Alert_Info field to make that happen?
it is controlled by your sip.cfg file so depends on how you have that configured. I believe a common value for Polycom is “Ring Answer”.
You have a few things to worry about to get this to work.
-
Give it an Alert_Info name in FreePBX. It can be any name you like you just need to be consistent in the cfg files.
-
Set up an alertInfo section in the sip.cfg file. Something like:
voIpProt.SIP.alertInfo.2.value=“MyAlertInfName” voIpProt.SIP.alertInfo.2.class=“5”
- Then in the ringType section you’d need to set up entry ‘5’ (same as class in #2 above)
se.rt.5.name=“MyAlertInfName” se.rt.5.type=“ring” se.rt.5.ringer=“2” se.rt.5.callWait=“6” se.rt.5.mod=“1”
where ringer= the id of the ring you want to use.