Alert-Info not working with Ring Group

I have a ring group that I’m trying to set a custom Alert-Info to polycom phones to use distinctive ring. When this ring group is used no Alert-Info header is sent to the phone.

I can put the exact same Alert-Info header into a Queue and have it work perfectly.

On the Queue this line is in the logs:
[2019-01-22 12:33:07] VERBOSE[41378][C-00007c94] pbx.c: Executing [s@func-apply-sipheaders:5] Set("PJSIP/2006-0000d8d9", "sipheader=Emergency") in new stack

When using the Ring Group, this line never shows up.

I can’t see how this is anything I’m doing, but it might be; any thoughts?

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.