is it possible to have a single logon for multiple queues? i have agents who says it is too cumbersome to sign on to 6 different queues. is it possible to have one sign that activates multiple queues for an extension?
thank you
is it possible to have a single logon for multiple queues? i have agents who says it is too cumbersome to sign on to 6 different queues. is it possible to have one sign that activates multiple queues for an extension?
thank you