Hi, if i have a queue with multiple agents, can i set a weight for each of them so i can choose who will ring 1st, who 2nd, and so on?
Tks
Hi, if i have a queue with multiple agents, can i set a weight for each of them so i can choose who will ring 1st, who 2nd, and so on?
Tks
No idea?
Please see the documentation:
http://www.freepbx.org/support/documentation/module-documentation/queues
Look at section Ring Strategy