After upgrade to 10.13.66-21 asterisk is crashing

Additional information…

Asterisk service fails. A restart attempt creates core dumps.

[[email protected] asterisk]# service asterisk restart
Stopping safe_asterisk: [ OK ]
Shutting down asterisk: [FAILED]
Starting asterisk: [ OK ]
[[email protected] asterisk]# /usr/sbin/safe_asterisk: line 171: 12193 Segmentation fault (core dumped) nice -n $PRIORITY “${ASTSBINDIR}/asterisk” -f ${CLIARGS} ${ASTARGS} > /dev/${TTY} 2>&1 < /dev/${TTY}
/usr/sbin/safe_asterisk: line 171: 12975 Segmentation fault (core dumped) nice -n $PRIORITY “${ASTSBINDIR}/asterisk” -f ${CLIARGS} ${ASTARGS} > /dev/${TTY} 2>&1 < /dev/${TTY}
/usr/sbin/safe_asterisk: line 171: 13722 Segmentation fault (core dumped) nice -n $PRIORITY “${ASTSBINDIR}/asterisk” -f ${CLIARGS} ${ASTARGS} > /dev/${TTY} 2>&1 < /dev/${TTY}
/usr/sbin/safe_asterisk: line 171: 14659 Segmentation fault (core dumped) nice -n $PRIORITY “${ASTSBINDIR}/asterisk” -f ${CLIARGS} ${ASTARGS} > /dev/${TTY} 2>&1 < /dev/${TTY}
/usr/sbin/safe_asterisk: line 171: 15402 Segmentation fault (core dumped) nice -n $PRIORITY “${ASTSBINDIR}/asterisk” -f ${CLIARGS} ${ASTARGS} > /dev/${TTY} 2>&1 < /dev/${TTY}

Just had the same issue this morning. Rolled back to asterisk 13.16.01 from 13.17 and all is well now

yum downgrade asterisk13*-13.16.0-1.shmz65.1.173

touch /etc/asterisk/ari.conf

Same issue, after a reboot the update screen has the error:
fopen( failed to open stream: Connection refused

@jfinstrom Could you elaborate a little more?

There was a version of asterisk that would crash on a missing ari.conf the latest asterisk version should correct this. Short of seeing a core dump there is no way to know if this is the issue

There is some server stuff happening right now. I don’t work on that stuff so I am unsure if it is related. I have poked the people in charge of it.

All the logs show a successful update, so I don’t think it was your server. Also, I have an ari.conf. I can share dump file. Where is asterisk dropping the file?

url is back online

Where do you want core file?

Hi everyone. We have applied fixes to all Asterisk versions to avoid this crash. Upgrade to any of the versions below

Sangoma 6 Distro

asterisk14.x86_64 0:14.6.0-2
asterisk14.i386 0:14.6.0-2
asterisk13.x86_64 0:13.17.0-2
asterisk13.i386 0:13.17.0-2

Sangoma 7 Distro


I have a PBXact unit doing this. What do I need to do?

Okay I only ask because we are told never to manually run updates on PBXact modules from you guys. It’s frowned upon. Thank you.

I just upgraded to 10.13.66-21 and all our phones went offline. I rebooted the server and the phones are working online again but BLF’s all all greyed out/not lit depending on phone type. You can press the button and call them but ext monitoring quit working.

4 posts were split to a new topic: Asterisk 13.18 is crashing

hi i’m having kind o the same problem can you tell me how to bring back up the server

hi having the same problem here how to upgrade when i try to it show segfault at

this is all i see when i try to do some thing in the pbx

[[email protected] ~]# [ 109.152074] random: crng init done
[ 142.885154] php[1761]: segfault at 7ff03fe6a770 ip 000056479e814a31 sp 00007ffcfcba5c30 error 4 in php[56479e5b2000+401000]
[ 147.574351] yum[1766]: segfault at 8 ip 00007eff4e5d48c0 sp 00007ffe3e4c9910 error 4 in[7eff4e553000+17d000]
[ 203.110158] php[1770]: segfault at 7fbe807b4740 ip 0000564930ca6d98 sp 00007ffee2e005a0 error 4 in php[564930a0d000+401000]
[ 226.144419] yum[1775]: segfault at 7ff68d48fef8 ip 00007ff28d0040f1 sp 00007ffc8118ebc0 error 4 in[7ff28cef0000+17d000]
[ 263.496512] php[1778]: segfault at 400000000 ip 000055b0d86984f9 sp 00007fffcf80c520 error 4 in php[55b0d83e9000+401000]
[ 275.875133] yum[1783]: segfault at 7fd5c915e780 ip 00007fd1c8d04480 sp 00007ffc8750f600 error 4 in[7fd1c8bf0000+17d000]
[ 285.980143] php[1784]: segfault at 7f447a679f18 ip 00007f407db36870 sp 00007ffe37ce4360 error 4 in[7f407db28000+21000]
[ 295.590751] php[1785]: segfault at 559f8bdb3550 ip 0000559f8bdb3550 sp 00007ffdc7676c28 error 14 in locale-archive[7f4e3202e000+6529000]
[ 302.110967] yum[1786]: segfault at 4016810d8 ip 00007fcdeaa460f1 sp 00007fff013b5040 error 4 in[7fcdea932000+17d000]
[ 315.386958] asterisk[1795]: segfault at 400000010 ip 000000000043620a sp 00007ffea8300bd0 error 4 in bash[400000+dd000]
[ 323.724192] php[1800]: segfault at 400000040 ip 00005576ca3f84a3 sp 00007fff6280e390 error 4 in php[5576ca15e000+401000]
[ 347.919386] yum[1806]: segfault at 400000000 ip 00007feffc66edfd sp 00007ffc3373bb80 error 6 in[7feffc5e7000+17d000]
[ 361.193768] yum[1808]: segfault at 400000000 ip 00007f5efa1df899 sp 00007ffce47d9420 error 4 in[7f5efa15e000+17d000]
[ 366.193990] asterisk[1834]: segfault at 7f1e31b381e8 ip 00007f1a31dd8979 sp 00007ffe0f9cf500 error 6 in[7f1a31dcd000+21000]
[ 366.240063] asterisk[1844]: segfault at 7fcdc98b81e8 ip 00007fc9c9b58979 sp 00007ffc03f504a0 error 6 in[7fc9c9b4d000+21000]
[ 366.293709] asterisk[1860]: segfault at 7f5c1a7cf1e8 ip 00007f581aa6f979 sp 00007fff70bdab20 error 6 in[7f581aa64000+21000]
[ 370.364941] asterisk[1866]: segfault at 7fae2a75e1e8 ip 00007faa2a9fe979 sp 00007ffccfb287e0 error 6 in[7faa2a9f3000+21000]
[ 374.433823] asterisk[1872]: segfault at 7fb57a5e21e8 ip 00007fb17a882979 sp 00007ffe35966420 error 6 in[7fb17a877000+21000]
[ 378.503169] asterisk[1878]: segfault at 7f28d04cf1e8 ip 00007f24d076f979 sp 00007ffd32008b60 error 6 in[7f24d0764000+21000]
[ 382.571181] asterisk[1884]: segfault at 7f4f8cc831e8 ip 00007f4b8cf23979 sp 00007fff360408d0 error 6 in[7f4b8cf18000+21000]
[ 383.908569] pkttyagent[1824]: segfault at 400000000 ip 00007f08695f74a5 sp 00007ffd0745e5d8 error 4 in[7f08695c5000+4e000]
[ 384.031346] php[1890]: segfault at 7f6a0a346730 ip 0000555e38586a31 sp 00007ffc92aa7110 error 4 in php[555e38324000+401000]
[ 386.638643] asterisk[1897]: segfault at 7facea7411e8 ip 00007fa8ea9e1979 sp 00007ffe832e03a0 error 6 in[7fa8ea9d6000+21000]
[ 390.707283] asterisk[1903]: segfault at 7f11678a51e8 ip 00007f0d67b45979 sp 00007ffe3b8b1cb0 error 6 in[7f0d67b3a000+21000]
[ 394.775183] asterisk[1909]: segfault at 7fb05b08f1e8 ip 00007fac5b32f979 sp 00007ffd7d912e90 error 6 in[7fac5b324000+21000]
[ 398.843246] asterisk[1915]: segfault at 7f353706f1e8 ip 00007f313730f979 sp 00007fff25d6f1a0 error 6 in[7f3137304000+21000]
[ 402.911729] asterisk[1921]: segfault at 7fe4864b01e8 ip 00007fe086750979 sp 00007ffc9bc1e870 error 6 in[7fe086745000+21000]
[ 406.979375] asterisk[1927]: segfault at 7fbbedfc11e8 ip 00007fb7ee261979 sp 00007ffca5234980 error 6 in[7fb7ee256000+21000]
[ 411.048028] asterisk[1933]: segfault at 7f6b4bf031e8 ip 00007f674c1a3979 sp 00007ffc6cba4c70 error 6 in[7f674c198000+21000]
[ 415.117813] asterisk[1939]: segfault at 7faf1724e1e8 ip 00007fab174ee979 sp 00007fffe6630cd0 error 6 in[7fab174e3000+21000]
[ 419.186136] asterisk[1945]: segfault at 7fcd83bac1e8 ip 00007fc983e4c979 sp 00007ffcd75e0df0 error 6 in[7fc983e41000+21000]
[ 423.255484] asterisk[1951]: segfault at 7f9b2075b1e8 ip 00007f97209fb979 sp 00007fffe65b73b0 error 6 in[7f97209f0000+21000]
[ 427.324313] asterisk[1957]: segfault at 7fe12fabb1e8 ip 00007fdd2fd5b979 sp 00007ffcd917a820 error 6 in[7fdd2fd50000+21000]
[ 431.393680] asterisk[1963]: segfault at 7fa2221611e8 ip 00007f9e22401979 sp 00007ffe999bc9a0 error 6 in[7f9e223f6000+21000]
[ 435.463507] asterisk[1969]: segfault at 7f2f8dcd11e8 ip 00007f2b8df71979 sp 00007fffb80a6e10 error 6 in[7f2b8df66000+21000]
[ 439.532523] asterisk[1975]: segfault at 7f90fd9ba1e8 ip 00007f8cfdc5a979 sp 00007ffe0b17ccb0 error 6 in[7f8cfdc4f000+21000]
[ 443.189817] crond[1071]: segfault at 55667c91f850 ip 000055627b536344 sp 00007ffeb797ef70 error 4 in crond[55627b52d000+f000]
[ 443.601911] asterisk[1982]: segfault at 7f9a3ee011e8 ip 00007f963f0a1979 sp 00007ffe44c06010 error 6 in[7f963f096000+21000]
[ 447.670434] asterisk[1988]: segfault at 7f20536151e8 ip 00007f1c538b5979 sp 00007fffc17ddb60 error 6 in[7f1c538aa000+21000]
[ 451.738367] asterisk[1994]: segfault at 7fa6357d41e8 ip 00007fa235a74979 sp 00007ffc91b2e6b0 error 6 in[7fa235a69000+21000]
[ 455.806700] asterisk[2000]: segfault at 7f21978761e8 ip 00007f1d97b16979 sp 00007ffc1f8d61d0 error 6 in[7f1d97b0b000+21000]
[ 459.875760] asterisk[2006]: segfault at 7f7f6ba041e8 ip 00007f7b6bca4979 sp 00007ffe2bc4e160 error 6 in[7f7b6bc99000+21000]
[ 463.944625] asterisk[2012]: segfault at 7f67475bd1e8 ip 00007f634785d979 sp 00007ffe91af1750 error 6 in[7f6347852000+21000]
[ 468.013212] asterisk[2018]: segfault at 7f5e3b0941e8 ip 00007f5a3b334979 sp 00007ffcbec09c40 error 6 in[7f5a3b329000+21000]
[ 472.081761] asterisk[2024]: segfault at 7fc8b3c6b1e8 ip 00007fc4b3f0b979 sp 00007ffe8c239d90 error 6 in[7fc4b3f00000+21000]
[ 476.150206] asterisk[2030]: segfault at 7f2c21baf1e8 ip 00007f2821e4f979 sp 00007ffce7efe880 error 6 in[7f2821e44000+21000]
[ 480.217771] asterisk[2036]: segfault at 7fbb8624e1e8 ip 00007fb7864ee979 sp 00007fff04cca190 error 6 in[7fb7864e3000+21000]
[ 484.285883] asterisk[2042]: segfault at 7f84edefd1e8 ip 00007f80ee19d979 sp 00007ffdf0af97e0 error 6 in[7f80ee192000+21000]
[ 488.354231] asterisk[2048]: segfault at 7fe85e2991e8 ip 00007fe45e539979 sp 00007ffe49c562a0 error 6 in[7fe45e52e000+21000]
[ 492.423018] asterisk[2054]: segfault at 7f77701b01e8 ip 00007f7370450979 sp 00007ffc6c276010 error 6 in[7f7370445000+21000]
[ 496.491670] asterisk[2060]: segfault at 7f2ca02621e8 ip 00007f28a0502979 sp 00007ffebd9e73c0 error 6 in[7f28a04f7000+21000]
[ 500.560810] asterisk[2066]: segfault at 7ff6f63c21e8 ip 00007ff2f6662979 sp 00007ffdb6d839d0 error 6 in[7ff2f6657000+21000]
[ 504.629308] asterisk[2072]: segfault at 7fe4281251e8 ip 00007fe0283c5979 sp 00007ffeee583650 error 6 in[7fe0283ba000+21000]
[ 508.698163] asterisk[2078]: segfault at 7f2eca7621e8 ip 00007f2acaa02979 sp 00007fff00f0bd70 error 6 in[7f2aca9f7000+21000]
[ 512.766575] asterisk[2084]: segfault at 7fbb816071e8 ip 00007fb7818a7979 sp 00007fff931285e0 error 6 in[7fb78189c000+21000]
[ 516.835046] asterisk[2090]: segfault at 7ff4a84181e8 ip 00007ff0a86b8979 sp 00007ffeb5439c30 error 6 in[7ff0a86ad000+21000]
[ 520.902364] asterisk[2096]: segfault at 7f6a164df1e8 ip 00007f661677f979 sp 00007ffe4f395460 error 6 in[7f6616774000+21000]
[ 524.969778] asterisk[2102]: segfault at 7f64db4e41e8 ip 00007f60db784979 sp 00007ffe6577bb30 error 6 in[7f60db779000+21000]
[ 526.411099] yum[2106]: segfault at 7f05f19020a0 ip 00007f01f13f8840 sp 00007ffc526d78c8 error 4 in[7f01f1366000+17d000]
[ 529.037066] asterisk[2109]: segfault at 7f01059d81e8 ip 00007efd05c78979 sp 00007fff71475b40 error 6 in[7efd05c6d000+21000]
[ 533.104019] asterisk[2115]: segfault at 7f6c58d451e8 ip 00007f6858fe5979 sp 00007ffc005f4600 error 6 in[7f6858fda000+21000]
[ 533.121608] safe_asterisk[1855]: segfault at 4011d79f0 ip 00007f3b9b6c128c sp 00007fff713551e0 error 4 in[7f3b9b644000+1b8000]
[ 544.133198] yum[2117]: segfault at 8 ip 00007f3f4abda8c0 sp 00007fff92e092c0 error 4 in[7f3f4ab59000+17d000]

Variations of this number keep popping up in your segfaults, but that’s about all I see that’s consistent.

I recommend a hardware memory scan and see if you have a bad RAM stick. This looks a lot like a hardware problem.