I’m confused . . . I have upgraded from 14 to 15 and now FreePBX is insisting that ‘endpoint manger’ needs to be upgraded. Any attempt to upgrade fails. An attempt to uninstall EM suggests that ‘Restapps’ module needs to be disabled and it is disabled, according to dashboard but, no love! Will not uninstall.
I have run “fwconsole ma refreshsignatures”. And treid again . . . no love.
I think (could be wrong) that I need to uninstall and reinstall endpoint manager 13.0.71?
At some point in the past I may have bought ‘endpoint manager’ but as I do not add endpoints often enough, I may have decided to not buy the upgrade. Well, at least I think this is the case, as I do not remember having bought EM in the past. (Does not mean I did not buy it, though.)
In my situation, what do I do to correct this? I am not allowed to uninstall, either?
No need to guess, login to the portal and look at the licensing for your deployment. If you have a purchased EPM license, you will need to renew. Sangoma Documentation
I have located and purchased an upgrade.
I have refreshed the signatures.
I have attempted to upgrade.
Still failing with:
Unable to install module restapps:
EndPoint Manager module version 15.0.16.27 or higher is required, you have 13.0.71
Cannot locate a “restapps” module. Found a “Rest API” module that is complaining that it is unable to install because I have EM 13.0.71. Are these one in the same?
I “force installed” the ‘restapps’ module. That corrected that.
When I “force installed” the ‘epm’ module it failed but, through the GUI >> Admin >> Module Admin I could download and reinstall epm from there and it installed.