I am currently running Asterisk pbx v13. It was inherited when I took over the role as system admin and while I’ve had a steep learning curve along the way it gerally served us quite well. We are now about to open z new office in the US and the time has come to make a decision on phone systems and was looking I’d you guys could give me some advice.
At present in the US they currently use a basic Comcast set up. I was offered to have a number set up in the n our UK based pbx we could forward the calls to at standard UK rates. Further investigation has yielded this may not be possible now from the US system. So now I’ve turned to looking for a better 1 size fits all to put another asterisk sever in the US and site to site vpn connect the to with Dell Sonicwalls. I’d like to know of anyone who has done this and at what success things to consider etc. The reason for doing this mainly is our support Team us based in the UK and is where calls will need to go out of US hours.
Also what would be the call rates between the two etc.
I have considered a full paid for service and am trying to weigh up all options cloud set up v the pain of on going administration. As we are currently tied to a long term contract with out sip trunk provider it’s not a decision I can take lightly (costly buy out) but one that us an option for the right solution. but I’ve found it so far to be a pretty neat system and I’m sure with a bit if work integration can be achieved …i’m sure I’ll now get shot down on this.