Advanced Recovery Setup Issue - Some Error in Standby Server

I have my two systems successfully connected via ssh following the wiki. When I then go to the web gui to start the setup process I receive an error indicating there is Some Error in the Standby Server. In the logfiles of the primary I see the following:

Both systems have the advanced recovery module at 15.0.17

2021-05-13 09:37:48 - precheckSecSystem result : Run Advance Recovery: fwconsole advr --run
Generate API Credentials : fwconsole advr --genapi

 
2021-05-13 09:37:49 - Generating API credentials successfull Array
(
    [client_id] => (i erased)
    [client_secret] => (i erased)
    [status] => 1
)

2021-05-13 09:37:49 - filestore entry created Array
(
    [client_id] => (i erased)
    [client_secret] => (i erased)
    [status] => 1
    [filestoreid] => SSH_(i erased)
)

2021-05-13 09:39:56 - Advance Recovery Error There is some error in Standby Server

You will probably need to open a ticket in the Issue Tracker. I had problems a few months back with Advanced Recovery telling me SSH issues where happening on the remote server. Turns out the issue was with the local server and the problem wasnt even in the Advanced Recovery module but in Core.

1 Like

Open a support ticket:
https://wiki.sangoma.com/display/FPAS/How+To+Open+A+Support+Ticket

1 Like

Once I ensured http ports were open between the sites I was able to move past the secondary server error. Now the quick config seems to function without any error. But once complete, the primary server interface indicates that the secondary server is unreachable. The secondary server does label itself as the secondary server so I know there is communication between the boxes but it labels the primary server as unreachable. When I start services on the primary it does not start services on the secondary

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.