Address Incomplete OVH


(France) #1

Hello,
here is my configuration Trunks :
host=sip5.ovh.fr
username=0033972XXXXXX
secret=***********
type=peer
qualify=300
insecure=very
canreinvite=no
fromuser=0033972XXXXXX
port=5962

I have the error below on every outside call:
chan_sip.c: Got SIP response 484 “Address Incomplete” back from 91.121.129.29:5962

please help me… :slight_smile:

B.R.
JC


(Ricardo) #2

It’s very difficult to said what exactly causes and how to solve on.

But regarding to SIP message “484 “Address Incomplete” it could understand as; provider is expecting call with a prefix, therefore should check with provider dial pattern rules to carry out calls and set provider dial patterns on outbound routes.

Otherwise should collect call and event log information.


(France) #3

Thank you for your reply.

how do i know which prefix OVH is asking for, because i can’t find anything ?

Best
JC


(Ricardo) #4

Well that’s upon to OVH service information, I guess they gave beforehand services information documents, by the way on google search it seem have a forum.


#5

Looking at the forum, I found


which shows complete settings (for another device) and a working solution. Do the analogous codec settings:
disallow=all
allow=alaw
and test. If no luck, perhaps your number format is incorrect. If incoming is working, it’s a good bet that if you send a call in the same format as incoming caller ID, it will work.

If you still have trouble, at the Asterisk command prompt type
sip set debug on
make a test call, paste the Asterisk log for the call at pastebin.freepbx.org and post the link here.


(France) #6

Good evening Stewart1

sorry I couldn’t answer earlier …

i tried is it doesn’t work better always the same error message !!!

below the link :

https://pastebin.freepbx.org/view/8d179646

Thanks for your help
JC