Activation process error

After the system returns “Deployment ID” xxxxxx, press “Activate” button and the next mensage shows

Activation Status:
Operation timed out after 10000 milliseconds with 0 bytes received

I try from console:

fwconsole sysadmin activate xxxxx

the same message appears:

Attempting to activate against deployment 'xxxxx’
Running /var/www/html/admin/modules/sysadmin/bin/activate_existing xxxxx
Asking for deployment xxxx…Error!
Operation timed out after 10000 milliseconds with 0 bytes received

Activation relies on Internet access, but since you can post, we assume that you have Internet access.

Check your DNS settings - apparently 8.8.8.8 is a good “general purpose” DNS server.

Hi guys!

I have the same problem… I tried the activation in System Admin but the error “name lookup timed out” appears.

I runned the cli command to activate but the this error appears:

[[email protected] bin]# fwconsole sysadmin activate deployment
Attempting to activate against deployment 'deployment’
Running /var/www/html/admin/modules/sysadmin/bin/activate_existing deployment
Asking for deployment deployment…Error!
Unable to track down your deployment

My DNS is okay, all my modules is updated and I deleted all my deployments in sangoma portal. This error occur with or without firewall enabled.
Any help is welcome.