Hello,
Is there a way to do something after a call? For example, after a call i would like to use the callback module to call the client and with an IVR ask them if they found a solution with the agent.
Thanks in advance
Hello,
Is there a way to do something after a call? For example, after a call i would like to use the callback module to call the client and with an IVR ask them if they found a solution with the agent.
Thanks in advance
Yes, you can use the ‘H’ context an write a script to execute any code on hangup.
You can’t do it within the FreePBX interface.
There is a commercial module in our repo for survey from Schmooze.