Acd queue auto logout

We use acd queues.

Sometimes a person logged into the queue forgets to log out.

Is there a way to automatically log out an idle member of a queue?



26 ; Define autologoff times if appropriate.  This is how long
27 ; the phone has to ring with no answer before the agent is
28 ; automatically logged off (in seconds)
29 ;
30 ;autologoff=15




I don’t think that will help. We don’t use agent.conf agents in FreePBX. It is possible to use them but there are undesirable consequences if you do. Such as the inability subsequently transfer a call to someone else’s voicemail or even get to their voicemail if an agent transfers a call they received and the recipient is not there.

Philippe Lindheimer - FreePBX Project Lead
http// - IRC #freepbx

Is there any other way to accomplish this? I’d like to be able to do this but haven’t found a way.

looking for the same feature