Accessing isymphony with a custom URL

Commercial Products and Partners iSymphony
1

We use a custom URL for our phone system, for example the URL “phone.abccompany.com” takes me to my FreePBX GUI. I’m having trouble accessing isymphony using that URL. When I’m logged in to my GUI with that URL and I click “isymphony V3 Panel” it errors out. It tries going to “http://phone.abccompany.com:58080/client/client”. When I use my local IP 192.168.1.109 it directs it correctly to 192.168.1.109:58080/client/client and works as expected.

How can I get it to work with the URL?

2

Any advice?? I still haven’t found a way to fix this.

3

@mwolf9 ^^^^^^^^^^ ^^^^

4

Surely that would depend on how you set your name resolution for your LAN, from your machine, does phone.abccompany.com resolve to 192.168.1.109 (ping), within your LAN, (best solution) ? . If it resolves to your public ip , does your router properly deliver connections on tcp/58080 to 192.168.1.109?

5

You guys rock!

I hadn’t forwarded that port on my router. Forwarding tcp/58080 to my PBX local IP solved it.

Thanks again!!

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