Aastra 57iCT and EPM

I have the latest PIAF setup - Tony and co. helped me to get all the licenses transfered.

My Aastra 57ICT’s all have the same problem. EPM will not program them.

On my old PBX ( an older version of PIAF) so I know what ot expect.

FOr example reboot does not reboot the phones. Clearly they are not loading the config’s either.

Before starting EPM - I reset the phones back to default using the web recovery.
I now have the ability to get into the phones via the web or via the phone itself. But none of this helps.

My Aastra.cfg is correct
The template seem ok. MAC addresses entered correctly. The phones can be pinged from the PBX. Yet the phones are just sitting there. NO EPM confguration ever gets loaded into the phone.

I did manage to self install one phone as a test and that correctly registers etc. Even gets voicemail etc.

I must be missing something findamental but I am not sure what it is.

Any clues???

Have you pointed the phone itself to the PBX under config options so it knows how to reach the PBX?

Have you pointed the phone itself to the PBX under config options so it knows how to reach the PBX?

Yes - that was it.

Its actually the very first thing to setup on the phone itself.
I don’t remember seeing it anywhere though.

Now you tell me , its obvious!!

Easy after the fact - many thanks.