Hi, I’m hoping that someone can help us solve this problem. It has been documented as being an issue in Asterisk and it supposed to be fixed but I think that version has not made it to a FREEPBX module upgrade yet.
One issue we are having is our Aastra phones 480i do not trigger hold music when putting a caller on hold. In addition, the system drops the caller after about 15-30 seconds of the hold button being pressed on the Aastra phone.
See the following links:
https://issues.asterisk.org/jira/browse/ASTERISK-18086
https://reviewboard.asterisk.org/r/1504/diff/1/?file=21050#file21050line8497
The fix might be right in front of me but this just looks Chinese to me. I’m a linux amateur at best.
All our freepbx modules are up to date. We are running Asterisk (Ver. 1.8.8.0) and FreePBX 2.10.0.8.
Can someone please point me in the right direction?