401 from trunk provider when forwarding calls anywhere

General Help
1

Hi, just got FreePBX set up - however, I am unable to forward calls anywhere after the default 15sec ring-off period. My trunk provider returns a 401, even when I am attempting to forward to the extension’s internal voicemail.

Apologies in advance as I’m a complete dunce in the telephony area, and am more used to hosted systems than FreePBX.

If anything else is needed just let me know. Thank you.

3

I would love to know. Unfortunately, my provider is very uncooperative. It appears I’m wasting my time.

Thanks anyway.

4

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