2 Trunks, Calls Congested

General Help
1

Hi,

Im having a situation that is driving me crazy:

I have 2 trunks:

1 IAX to connect to PBXs
2 SIP trunk named Voxbeam used for outbound and inbound calls

my CID is 0540543700. I call PBX1, Use a call route to direct international calls to CloudPBX. CloudPBX should use Voxbeam SIP trunk for the outgoing call.

I have configured outbound routes on CloudPBX.

I have both IAX and SIP trunks on CloudPBX with correct dial manipulation rules.

However, the calls get congested. I think CloudPBX is not able to use Voxbeam trunk. It keeps trying to use the IAX trunk. Am I right?

Below are the logs:

[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] pbx.c: Executing [s@macro-user-callerid:1] Set("IAX2/JEDPBX-11963", "TOUCH_MONITOR=1497789963.172") in new stack
[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] pbx.c: Executing [s@macro-user-callerid:2] Set("IAX2/JEDPBX-11963", "AMPUSER=0540543700") in new stack
[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] pbx.c: Executing [s@macro-user-callerid:3] GotoIf("IAX2/JEDPBX-11963", "0?report") in new stack
[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] pbx.c: Executing [s@macro-user-callerid:4] ExecIf("IAX2/JEDPBX-11963", "1?Set(REALCALLERIDNUM=0540543700)") in new stack
[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] pbx.c: Executing [s@macro-user-callerid:5] Set("IAX2/JEDPBX-11963", "AMPUSER=") in new stack
[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] pbx.c: Executing [s@macro-user-callerid:6] GotoIf("IAX2/JEDPBX-11963", "0?limit") in new stack
[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] pbx.c: Executing [s@macro-user-callerid:7] Set("IAX2/JEDPBX-11963", "AMPUSERCIDNAME=") in new stack
[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] pbx.c: Executing [s@macro-user-callerid:8] GotoIf("IAX2/JEDPBX-11963", "1?report") in new stack
[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] pbx_builtins.c: Goto (macro-user-callerid,s,15)
[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] pbx.c: Executing [s@macro-user-callerid:15] GotoIf("IAX2/JEDPBX-11963", "1?continue") in new stack
[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] pbx_builtins.c: Goto (macro-user-callerid,s,29)
[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] pbx.c: Executing [s@macro-user-callerid:29] Set("IAX2/JEDPBX-11963", "CALLERID(number)=0540543700") in new stack
[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] pbx.c: Executing [s@macro-user-callerid:30] Set("IAX2/JEDPBX-11963", "CALLERID(name)=") in new stack
[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] pbx.c: Executing [s@macro-user-callerid:31] GotoIf("IAX2/JEDPBX-11963", "1?cnum") in new stack
[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] pbx_builtins.c: Goto (macro-user-callerid,s,33)
[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] pbx.c: Executing [s@macro-user-callerid:33] Set("IAX2/JEDPBX-11963", "CDR(cnum)=0540543700") in new stack
[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] pbx.c: Executing [s@macro-user-callerid:34] Set("IAX2/JEDPBX-11963", "CHANNEL(language)=en") in new stack
[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] pbx.c: Executing [0020233352873@from-internal:2] Set("IAX2/JEDPBX-11963", "ROUTEUSER=") in new stack
[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] pbx.c: Executing [0020233352873@from-internal:3] Set("IAX2/JEDPBX-11963", "ROUTEUSER=") in new stack
[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] pbx.c: Executing [0020233352873@from-internal:4] GotoIf("IAX2/JEDPBX-11963", "1?notblind") in new stack
[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] pbx_builtins.c: Goto (from-internal,0020233352873,7)
[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] pbx.c: Executing [0020233352873@from-internal:7] GotoIf("IAX2/JEDPBX-11963", "0?,0020233352873,2:outbound-allroutes,0020233352873,2") in new stack
[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] pbx_builtins.c: Goto (outbound-allroutes,0020233352873,2)
[2017-06-18 15:46:03] WARNING[25610][C-000000a5] pbx.c: Channel 'IAX2/JEDPBX-11963' sent to invalid extension but no invalid handler: context,exten,priority=outbound-allroutes,0020233352873,2
[2017-06-18 15:46:03] VERBOSE[25610][C-000000a5] chan_iax2.c: Hungup 'IAX2/JEDPBX-11963'
2 
Goto (outbound-allroutes,0020233352873,2)
sent to invalid extension

You don’t appear to have a dial pattern in your outbound routes to handle this number.

3

My dial pattern was 00Z. I mad it “00Z.”.

Looks like I forgot the “.”. I’m trying now

4

Made my route rule “00.” And still facing the same error. Why the rule is not getting applied?

5

I have removed all routes and for Voxbeam route, I mase the rule “00.” And still the PBX is using JEDCloud trunk.

Maybe trunk contexts is the reason?

6

It works now. I had to make the pattern “.” This doesnt work for me. It means i will forward all outgoung calls through this SIP trunk. Which is not good.

7

Maybe you had wrong order at your outbound routes, make the same routes but put the one to use over the others.