This is a known issue that came to light overnight. Portal team is working on a solution now. When a solution is announced, the fix will be to update the activation of the pbx:
I had Fax Pro up and running on a system. My client has several users using it and connecting through the UC Panel. Today there is no fax option in the UC Panel, there is no license under the activation and I do not see the module. Checking if anyone might have a clue what happened.
I had the upgrade/update portion of my fax pro license expire on a freepbx 13 setup, and the fax pro info in the sysadmin module disappear. I renewed the licensing this morning but it is not pulling down currently.
When I go into sysadmin module and click activation, and update activation and it does not show faxpro hare, it does show in our partnet portal for the deployment id though.
This machine has been activated.
Deployment ID
2**************
Activation Expiry
15-Aug-2030
This machine will automatically re-activate before this date.
Registered Modules
Extension Routing
Expiration Date 2042-03-16 (Free Updates until 2018-03-16)