13 to 14 upgrade causes very strange issues and is unusable

FreePBX Installation / Upgrade
1

Have a FreePBX 13.0.197.22 built on the distro to which I have tried a few times to upgrade to 14 using the instructions found at https://wiki.freepbx.org/display/PPS/Upgrading+from+FreePBX+10.13.66+to+SNG7

When the upgrade was complete, it appeared to be fine. When the business opened people were unable to login to the queues, inbound calls would fail. I had seen in CLI messages something like from-queue not found in context … Outbound calls could not be made.

I had to recreate a FreePBX 13 VM and then run a restore from our FTP server to get the calls working again.

At this point unsure of what would change config files like extensions_additional.conf during the upgrade or, changing other files that might cause this.

Perhaps someone else has run into the same issue and knows what the cause is.
Thanks.

2

Is there a reason you didn’t try to upgrade to 15 instead? Backup and restore functionality improvements were a big part of the 15 release and so you might have better luck there.

Matthew Fredrickson

3

Hi, just used the backup script found at the URL mentioned above.

4

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