Visual Voicemail and pin codes

It looks like the visual voicemail skips the requirement for the user to enter their voicemail pin. Is this an option anywhere?

We are using AAstra 6869 phones.

Thank you

M

*98 should always prompt for the voicemail password. “Require From Same Extension” is an option for each extension that affects *97 calling. If set to NO then no password is required, if set to YES then passwords are always required.

Chuck.

This is for visual voicemail. You don’t dial anything when your using visual voicemail.

I have “Require from same extension” set to yes already but visual voicemail does not seem to require a pin.

M

You are correct. The visual voicemail auto login is a phone feature. You should be able to disable it at the phone under options.

Chuck.

On the phone itself or somewhere under FreePBX?

I don’t see it anywhere.

Thanks

M

Are you using the RESTful Apps?

yes we are using them.

If you select “Voice Mail” on the phone, do you have an “Options” selection? If so and you select “Options”, do you have an “Enable Auto-Login” option?

Hi Chuck,

No. Here are the options

Change password
Name
Unavailable Greeting
Busy Greeting
Temporary Greeting.

Thanks

M

I would log the issue at http://issues.freepbx.org/.

The app was not designed to let you pick to use voicemail password or not. It never prompts you to enter your password.