Update from 11 to 13

I latest version FreePBX, I run then upgrade to 13
The procedure started but then came into the loop …
Thanks to the forum I found as take away from the problem, but …
Now the module “Call Recordings” does not work from the following error:
Call to undefined function recording_report_get_from ()
At line:
/var/www/html/admin/modules/recording_report/views/page.recording_report.php20

I tried and tried what I know, someone has idea?

Detailing the problem better:

Call recordings and recording reports are two very different modules. Recording reports is a commercial module. Did you pay for it?

To date I have not activated any commercial module
The problem comes when I click sula voice
Call Recordings

I would like to address and resolve because in the future as I do not want the road to pregiudicarmi quansiasi choice, you just need a new suggestion to start working on