Unexpected behavior on "Action: Extension State List"

FreePBX
1

Use “Action: ExtensionStateList” by AMI to monitor extensions
By some internal to the wrong message …
Esmpio extension 12 is disconnected from him and yet connected "Status: 0"
Event: ExtensionStatus
Exten: 12
Context: ext-local
Hint: SIP / 12 & Custom: DND12, CustomPresence: 12
Status: 0
StatusText: Idle

Current Asterisk Version: 13.5.0

2

I continue to have this problem

someone has a tip?

3

That’s what I see list
Yet the “12” is not registered …

I do not understand…

14@ext-local : SIP/14&Custom:DND14, State:Unavailable Presence: Watchers 0
15@ext-local : SIP/15&Custom:DND15, State:Idle Presence: Watchers 0
16@ext-local : SIP/16&Custom:DND16, State:Unavailable Presence: Watchers 0
17@ext-local : SIP/17&Custom:DND17, State:Unavailable Presence: Watchers 0
10@ext-local : SIP/10&Custom:DND10, State:Idle Presence: Watchers 0
11@ext-local : SIP/11&Custom:DND11, State:Unavailable Presence: Watchers 0
12@ext-local : SIP/12&Custom:DND12, State:Idle Presence: Watchers 0
13@ext-local : SIP/13&Custom:DND13, State:Unavailable Presence: Watchers 0
18@ext-local : SIP/18&Custom:DND18, State:Unavailable Presence: Watchers 0
19@ext-local : SIP/19&Custom:DND19, State:Unavailable Presence: Watchers 0