System Admin Pro Will Not Update

Hello
I tried to use the System Admin Pro to update from 10.13.66-6 to 10.13.66-7. Unfortuanately it will not update. I thought it was a DNS issue. My DNS Addresses are:
127.0.0.1
192.168.2.1
8.8.8.8
8.8.4.4
Below are the logs. How can I resolve this? Thanks in advance for your help
Michael

Update currently in progress! Please wait until complete.

2015-11-18 20:59:47: (6.12.65-31) Starting stage 5
2015-11-18 20:59:47: (6.12.65-31) Stage 5 complete
2015-11-18 20:59:47: (6.12.65-31) Starting stage 6
2015-11-18 20:59:47: (6.12.65-31) Stage 6 complete
2015-11-18 20:59:47: (6.12.65-31) Upgrade script complete
2015-12-24 19:03:30: () Update sequence initialized
2015-12-24 19:03:30: () Upgrade process successfully completed!
2016-01-23 15:52:46: (10.13.66-7) Requesting updates
2016-01-23 15:52:51: (10.13.66-7) Error acquiring update
2016-01-23 15:52:51: (10.13.66-7) curl Error: name lookup timed out
2016-01-23 15:53:41: (10.13.66-7) Requesting updates
2016-01-23 15:53:46: (10.13.66-7) Error acquiring update
2016-01-23 15:53:46: (10.13.66-7) curl Error: name lookup timed out
2016-02-04 17:32:41: (10.13.66-7) Requesting updates
2016-02-04 17:32:46: (10.13.66-7) Error acquiring update
2016-02-04 17:32:46: (10.13.66-7) curl Error: name lookup timed out
2016-02-04 18:26:52: (10.13.66-7) Requesting updates
2016-02-04 18:26:57: (10.13.66-7) Error acquiring update
2016-02-04 18:26:57: (10.13.66-7) curl Error: name lookup timed out
2016-02-04 18:28:45: (10.13.66-7) Requesting updates

I’m seeing the same output

Wondering if it’s trying to get the content via HTTP and not HTTPS… I can manually pull the scripts.

Works fine on a test machine

2016-02-06 15:59:30: (10.13.66-7) Starting stage 1
2016-02-06 16:00:19: (10.13.66-8) Requesting updates
2016-02-06 16:00:20: (10.13.66-8) Processing update
2016-02-06 16:00:20: (10.13.66-8) Now running 10.13.66-7 script
2016-02-06 16:00:20: (10.13.66-7) Starting stage 1

1 Like

Try disabling freePBX firewall and iptables.
Anything in /var/log/httpd/error_log from the time of your attempt?

Nothing in /var/log/httpd/error_log from today
Disabling the firewall did not allow the GUI update to proceed.

Module versions I’m running that may be applicable:
Core 13.0.43
FreePBX Framework 13.0.58
System Admin 13.0.36
System Firewall 13.0.17

Hello
Thanks for the feed back. I remember that when manually updating (before purchasing “Sys Admin Pro”) I always had trouble with the “https” url and reverted to the “http” url instead. Today when I tried using System Administration the upgrade took. Any ideas? Thanks in advance for the feedback.

No update currently running. You may close this window.
2016-02-04 18:35:05: (10.13.66-7) Stage 6 complete
2016-02-04 18:35:05: (10.13.66-7) Upgrade script complete
2016-02-04 18:35:10: (10.13.66-7) Upgrade process successfully completed!
2016-02-07 10:30:55: (10.13.66-8) Requesting updates
2016-02-07 10:30:56: (10.13.66-8) Processing update
2016-02-07 10:30:56: (10.13.66-8) Now running 10.13.66-8 script
2016-02-07 10:30:56: (10.13.66-8) Starting stage
12016-02-07 10:35:05: (10.13.66-8) Stage 1 complete
2016-02-07 10:35:06: (10.13.66-8) Starting stage 2
2016-02-07 10:39:39: (10.13.66-8) Stage 2 complete
2016-02-07 10:39:40: (10.13.66-8) Starting stage 3
2016-02-07 10:39:40: (10.13.66-8) Stage 3 complete
2016-02-07 10:39:40: (10.13.66-8) Starting stage 4
2016-02-07 10:39:42: (10.13.66-8) Stage 4 complete
2016-02-07 10:39:42: (10.13.66-8) Starting stage 5
2016-02-07 10:39:42: (10.13.66-8) Stage 5 complete
2016-02-07 10:39:42: (10.13.66-8) Starting stage 6
2016-02-07 10:39:42: (10.13.66-8) Stage 6 complete
2016-02-07 10:39:42: (10.13.66-8) Upgrade script complete
2016-02-07 10:39:42: (10.13.66-8) Upgrade process successfully completed