Hi Folks,
im running an Ansterisk NOW on a Proxmox VM (HP ProLiant DL380 G5 machine) with the current distro and all Modules up to date (10/2015). Its a great system, however I’ve run into a problem, I cant find a solution for. Or well I tried to tranfer the “#” roule from ring groups to follow me but it wont accept a # behind a internal extension in follow me.
The facts: Im the bos, so im either flying my desk with my big bos yealink t48g phone or im someweher in the company or at home with a yealing w52p dect phone in my pocket, or im with a customer having my cell with me.
I dont want to have all phones ringing and ringing and a missed call on every device, i am going ape about this missed call stuff.
So what i want is this: I have multiple phones, and i want them ring one by one, the last my cell.
I was new to asterisk and didnt get anything woking properly so i first tried ring group, then i got lots of missed calles in the iSymphony and on my phones and cell and my people complaning about my phone ringing the hole day long especialy the one at home, making my wife climbing the walls.
And no, im not the one to constantly turn on and off the follow me, mostly because i have to switch it, while there is no pc at hand.
Then i tried follow me w/o confirm call, and endet having my customers and employies dispached to “the subscriber is currently not available” since i have no network coverage in my building or while in meetings (i have my cell voice mail off, since i dont want to manage 20 mailboxes and even more missed calls).
So i used with confirm call, and ended up having the customer haning up on me due to the fact it took me to long to fetch my DECT or cell out from under my jacket put the speakerphone (noisy enviroment) on and unlock, answer and confirm the call. And i do not want to make an anouncement that the call is transfered, as all my calling partys have to endure this texte before the transfere is done. if i calculate this in manpower of my own emploees only i could possible hire a secretary.
now i thought i could have my desk extension work a follow me for my DECT, then have the DECT extension have a followme with confirmation for my cell where there could be a text telling the caller hes going to be transfered to my cell, since this is not the rule. but i cant put a # behind the follome extension in the list to have the first follow me be forced to follow the next extensions follow me…
did you got what im trying to tell`?
sorry for my bad endlish. im no native speaker.
hope someone gots a good brainstorm about this issue. or am i a lonly guy with this problem. i cant seem to imagine this, since im for sure not the only one with several phone locations.
Cheers Manne