Return blind transfer if not picked up

General Help
1

I keep reading that if no VM is setup and you blind transfer a call it should return to the sender after a timeout but this doesn’t seem to happen. the call gets told “all circuits are busy” and hung up on after the timeout.

is there a way from the GUI to call a custom context on timeout? I figure that is easiest as I can modify the caller ID as return:callerID and send back to the source so they know its a return call. for now, I just set an extension to return to our reception ring group but there are 4 receptionists so it would be nice to get them back to the one who sent the call in the first place.

Or am I overthinking this? is there an easy way to do it? I see huge scripts all over and none seem to work. half seem to break the way transfer works all together and some just have no result.

2

First, if something is documented as “works X” and it doesn’t, you need to submit a ticket so that either the docs can be fixed, or the software can.

Second, yeah, you should be able to build and implement a simple enough custom context for that.

3

There is an open feature request for this:
http://issues.freepbx.org/browse/FREEPBX-12701

If you scroll to the end, you will see all you need to manually enable this feature.

Not sure where you are reading this, this is not the case.

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