Pin sets module cannot complete as dialed

General Help
1

Running a PIAF installation:
FreePBX Version = 2.10.1.19
Running Asterisk Version = 1.8.28.0

Pin set module version is 2.11.0.9

When I dial out of the trunk that has the pin set assigned I get the message “call cannot be completed as dialed”.

 == Using SIP RTP TOS bits 184
  == Using SIP RTP CoS mark 5
    -- Executing [<longdistnumber>@from-internal:1] ResetCDR("SIP/2311-0000087e", "") in new stack
    -- Executing [<longdistnumber>@from-internal:2] NoCDR("SIP/2311-0000087e", "") in new stack
    -- Executing [<longdistnumber>@from-internal:3] Progress("SIP/2311-0000087e", "") in new stack
    -- Executing [<longdistnumber>@from-internal:4] Wait("SIP/2311-0000087e", "1") in new stack
    -- Executing [<longdistnumber>@from-internal:5] Progress("SIP/2311-0000087e", "") in new stack
    -- Executing [<longdistnumber>@from-internal:6] Playback("SIP/2311-0000087e", "silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer") in new stack
    -- <SIP/2311-0000087e> Playing 'silence/1.gsm' (language 'en')
    -- <SIP/2311-0000087e> Playing 'cannot-complete-as-dialed.gsm' (language 'en')
  == Spawn extension (from-internal, <longdistnumber>, 6) exited non-zero on 'SIP/2311-0000087e'
    -- Executing [h@from-internal:1] Hangup("SIP/2311-0000087e", "") in new stack
  == Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/2311-0000087e'

The trunk provider says they’re receiving the traffic. I placed a password for the outbound route in the Password field and removed the pin set; that’s working correctly. The pin set module, isn’t, however. I looked around, and the only forum posts that I could find do not have a solution, or stated that there was a fix in an earlier version of the pin set module.

2

No one else has had this issue?

3

Also seeing the same problem since update to Pinset Version 2.11.0.9.

If I put the pin set to None, it works fine. If I add a pinset I get the recording, your call cannot be completed as dialed.

With PINSET:

*CLI>
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
– Executing [53072007900@from-internal:1] ResetCDR(“SIP/6275-000743fb”, “”) in new stack
– Executing [53072007900@from-internal:2] NoCDR(“SIP/6275-000743fb”, “”) in new stack
– Executing [53072007900@from-internal:3] Progress(“SIP/6275-000743fb”, “”) in new stack
– Executing [53072007900@from-internal:4] Wait(“SIP/6275-000743fb”, “1”) in new stack
– Executing [53072007900@from-internal:5] Progress(“SIP/6275-000743fb”, “”) in new stack
– Executing [53072007900@from-internal:6] Playback(“SIP/6275-000743fb”, “silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer”) in new stack
– <SIP/6275-000743fb> Playing ‘silence/1.ulaw’ (language ‘en’)
– <SIP/6275-000743fb> Playing ‘cannot-complete-as-dialed.ulaw’ (language ‘en’)
== Spawn extension (from-internal, 53072007900, 6) exited non-zero on ‘SIP/6275-000743fb’
– Executing [h@from-internal:1] Hangup(“SIP/6275-000743fb”, “”) in new stack
== Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/6275-000743fb’

4

Same on two more boxes, both running asterisk 1.8/freepbx 2.10.

-- Executing [12027621069@from-internal:1] Macro("SIP/1011-0000c644", "user-callerid,LIMIT") in new stack
-- Executing [s@macro-user-callerid:1] Set("SIP/1011-0000c644", "AMPUSER=1011") in new stack
-- Executing [s@macro-user-callerid:2] GotoIf("SIP/1011-0000c644", "0?report") in new stack
-- Executing [s@macro-user-callerid:3] ExecIf("SIP/1011-0000c644", "1?Set(REALCALLERIDNUM=1011)") in new stack
-- Executing [s@macro-user-callerid:4] Set("SIP/1011-0000c644", "AMPUSER=1011") in new stack
-- Executing [s@macro-user-callerid:5] Set("SIP/1011-0000c644", "AMPUSERCIDNAME=Test extension") in new stack
-- Executing [s@macro-user-callerid:6] GotoIf("SIP/1011-0000c644", "0?report") in new stack
-- Executing [s@macro-user-callerid:7] Set("SIP/1011-0000c644", "AMPUSERCID=1011") in new stack
-- Executing [s@macro-user-callerid:8] Set("SIP/1011-0000c644", "CALLERID(all)="Test extension" <1011>") in new stack
-- Executing [s@macro-user-callerid:9] GotoIf("SIP/1011-0000c644", "0?limit") in new stack
-- Executing [s@macro-user-callerid:10] ExecIf("SIP/1011-0000c644", "1?Set(GROUP(concurrency_limit)=1011)") in new stack
-- Executing [s@macro-user-callerid:11] GosubIf("SIP/1011-0000c644", "7?sub-ccss,s,1(from-internal,12027621069)") in new stack
-- Executing [s@sub-ccss:1] ExecIf("SIP/1011-0000c644", "0?Return()") in new stack
-- Executing [s@sub-ccss:2] Set("SIP/1011-0000c644", "CCSS_SETUP=TRUE") in new stack
-- Executing [s@sub-ccss:3] GosubIf("SIP/1011-0000c644", "0?monitor_config,1(from-internal,12027621069):monitor_default,1(from-internal,12027621069)") in new stack
-- Executing [monitor_default@sub-ccss:1] GotoIf("SIP/1011-0000c644", "0?is_exten") in new stack
-- Executing [monitor_default@sub-ccss:2] StackPop("SIP/1011-0000c644", "") in new stack
-- Executing [monitor_default@sub-ccss:3] Return("SIP/1011-0000c644", "FALSE") in new stack
-- Executing [s@macro-user-callerid:12] ExecIf("SIP/1011-0000c644", "0?Set(CHANNEL(language)=)") in new stack
-- Executing [s@macro-user-callerid:13] GotoIf("SIP/1011-0000c644", "1?continue") in new stack
-- Goto (macro-user-callerid,s,26)
-- Executing [s@macro-user-callerid:26] Set("SIP/1011-0000c644", "CALLERID(number)=1011") in new stack
-- Executing [s@macro-user-callerid:27] Set("SIP/1011-0000c644", "CALLERID(name)=Test extension") in new stack
-- Executing [s@macro-user-callerid:28] Set("SIP/1011-0000c644", "CHANNEL(language)=en") in new stack
-- Executing [12027621069@from-internal:2] Set("SIP/1011-0000c644", "ROUTEUSER=1011") in new stack
-- Executing [12027621069@from-internal:3] GotoIf("SIP/1011-0000c644", "1?outbound-3-4,12027621069,2:outbound-allroutes,12027621069,2") in new stack
-- Goto (outbound-3-4,12027621069,2)

On an asterisk 11/freepbx 2.11, Pinset Version 2.11.0.9 is working as expected.

5

Ok so upgrade to 2.11. FreePBX 10 is receiving security fixes only.

6

freepbx 2.11 doesn’t have any issues running on asterisk 1.8?

7

@mwaters_atni_com

I got this working by downgrading to pinsets 2.10.0.1. I have no idea what implications this might have, so I’m not giving any advice here, I’m just saying that’s what got to work again.