System Info
PBX Firmware: 6.12.65-28
PBX Service Pack: 1.0.0.0
FreePBX 12.0.68
Polycom 355 is version 4.0.3.7562
Asterisk 11.18.0
So I have been having this issue for a while and started to try to figure out what might be happening and try to fix it. I have 22 Polycom phones which (10 - 335) , (10 - 450) and (2 - 650). I have 9 335 that work with auto answer and one that doesn’t.
What I have tired and read.
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In the Extension’s module, I have the intercom enable.
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In advance settings i have force intercom “Force All Internal Auto Answer - True”
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Also have Internal Auto Answer Default ( enabled)
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I have also a) remove the config from the End Point Manager ( and checked the tftpboot folder to ensure all config files for that MAC are gone.)
b) re generate the config
c) then default the phone several times. -
Here is what i have tried to input on Endpoint manager on phone that doesn’t work.
</voIpProt.SIP.acd>
<voIpProt.SIP.alertInfo
voIpProt.SIP.alertInfo.1.value="Auto Answer"
voIpProt.SIP.alertInfo.1.class="autoAnswer"
voIpProt.SIP.alertInfo.2.class="ringautoAnswer"
voIpProt.SIP.alertInfo.2.value=“answer”
Here is the input of a 335 that works. I have tired this on the one that doesn’t work, still no go.
</voIpProt.SIP.acd>
<voIpProt.SIP.alertInfo
voIpProt.SIP.alertInfo.1.class="ringAutoAnswer"
voIpProt.SIP.alertInfo.1.value=“Auto Answer"
voIpProt.SIP.alertInfo.2.class=“default"
voIpProt.SIP.alertInfo.2.value=””
I have scoured the internet for 3 days and can’t find any other info on this problem. Any help is appreciated.
Here are log files of extensions 128 that does not work.
[2015-06-24 09:54:40] WARNING[9887][C-000000e2]: ccss.c:1000 ast_set_cc_callback_macro: Usage of cc_ca llback_macro is deprecated. Please use cc_callback_sub instead.
[2015-06-24 09:54:40] WARNING[9887][C-000000e2]: ccss.c:1000 ast_set_cc_callback_macro: Usage of cc_ca llback_macro is deprecated. Please use cc_callback_sub instead.
[2015-06-24 09:54:40] WARNING[9887][C-000000e2]: app_dial.c:2437 dial_exec_full: Unable to create chan nel of type ‘SIP’ (cause 20 - Subscriber absent)
[2015-06-24 09:54:45] NOTICE[9887][C-000000e2]: res_rtp_asterisk.c:4371 ast_rtp_read: Unknown RTP code c 126 received from ‘192.168.34.159:50432’
[2015-06-24 09:54:47] NOTICE[9887][C-000000e2]: res_rtp_asterisk.c:4371 ast_rtp_read: Unknown RTP code c 126 received from ‘192.168.34.159:50432’
[2015-06-24 09:55:01] NOTICE[9896]: pbx_spool.c:427 attempt_thread: Call completed to Local/s@tc-maint
here a extension that works
Connected to Asterisk 11.18.0 currently running on localhost (pid = 2343)
[2015-06-24 09:58:07] WARNING[10076][C-000000ed]: ccss.c:1000 ast_set_cc_callback_macro: Usage of cc_callback_macro is deprecated. Please use cc_callback_sub instead.
[2015-06-24 09:58:07] WARNING[10076][C-000000ed]: ccss.c:1000 ast_set_cc_callback_macro: Usage of cc_callback_macro is deprecated. Please use cc_callback_sub instead.
[2015-06-24 09:58:07] WARNING[10088][C-000000f0]: netsock2.c:176 ast_sockaddr_split_hostport: Port missing in
[2015-06-24 09:58:07] WARNING[10088][C-000000f0]: app_dial.c:2437 dial_exec_full: Unable to create channel of type ‘MulticastRTP’ (cause 38 - Network out of order)
[2015-06-24 09:58:07] ERROR[10086][C-000000ef]: pbx.c:4442 ast_func_write: Function PJSIP_HEADER not registered
[2015-06-24 09:58:07] ERROR[10086][C-000000ef]: pbx.c:4442 ast_func_write: Function PJSIP_HEADER not registered
[2015-06-24 09:58:09] NOTICE[10076][C-000000ed]: res_rtp_asterisk.c:4371 ast_rtp_read: Unknown RTP codec 126 received from ‘192.168.34.159:60840’