Call recording of outbound calls doesn’t work. I have set to Force/Yes on outbound route and still not recording. Only incoming/internal calls are recording. All extensions are set to force call recording.
I resolved this. I had to add in a custom dialplan to fix it.
Hey Brian,
Can you please post some details as to what you did to resolve this? It seems this is still an issue 657 days since you resolved it. 
Thanks!
Robert
Has anyone opened a bug report. Things don’t get fixed if a bug report is not created.
To be honest, I don’t remember what I actually did. I have modified the the function [sub-record-check] and put it in the extensions_override_freepbx.conf. You can compare this with the original version.
Here is my version of it:
[sub-record-check]
include => sub-record-check-custom
exten => s,1,GotoIf($[${LEN(${FROMEXTEN})}]?initialized)
exten => s,n,Set(__REC_STATUS=INITIALIZED)
exten => s,n,Set(NOW=${EPOCH})
exten => s,n,Set(__DAY=${STRFTIME(${NOW},%d)})
exten => s,n,Set(__MONTH=${STRFTIME(${NOW},%m)})
exten => s,n,Set(__YEAR=${STRFTIME(${NOW},%Y)})
exten => s,n,Set(__TIMESTR=${YEAR}${MONTH}${DAY}-${STRFTIME(${NOW},%H%M%S)})
exten => s,n,Set(__FROMEXTEN=${IF($[${LEN(${AMPUSER})}]?${AMPUSER}:${IF($[${LEN(${REALCALLERIDNUM})}]?${REALCALLERIDNUM}:unknown)})})
exten => s,n,Set(__MON_FMT=${IF($["${MIXMON_FORMAT}"=“wav49”]?WAV:${MIXMON_FORMAT})})
exten => s,n(initialized),Noop(Recordings initialized)
exten => s,n,ExecIf($[!${LEN($ARG3)}]?Set(ARG3=dontcare))
exten => s,n,Set(REC_POLICY_MODE_SAVE=${REC_POLICY_MODE})
exten => s,n,ExecIf($["${BLINDTRANSFER}${ATTENDEDTRANSFER}" != “”]?Set(REC_STATUS=NO))
exten => s,n(next),GotoIf($[${LEN(${ARG1})}]?checkaction)
exten => s,n(recorderror),Playback(something-terribly-wrong,error)
exten => s,n,Hangup
exten => s,n(checkaction),GotoIf($[${DIALPLAN_EXISTS(sub-record-check,${ARG1})}]?sub-record-check,${ARG1},1)
exten => s,n,Noop(Generic ${ARG1} Recording Check - ${FROMEXTEN} ${ARG2})
exten => s,n,Gosub(recordcheck,1(${ARG3},${ARG1},${ARG2}))
exten => s,n,Return()
exten => recordcheck,1,Noop(Starting recording check against ${ARG1})
exten => recordcheck,n,Goto(${ARG1})
exten => recordcheck,n(dontcare),Return()
exten => recordcheck,n(always),Noop(Detected legacy “always” entry. Mapping to “force”)
exten => recordcheck,n(force),Set(__REC_POLICY_MODE=FORCE)
exten => recordcheck,n,GotoIf($["${REC_STATUS}"!=“RECORDING”]?startrec)
exten => recordcheck,n,Return()
exten => recordcheck,n(delayed),Noop(Detected legacy “delayed” entry. Mapping to “yes”)
exten => recordcheck,n(yes),ExecIf($["${REC_POLICY_MODE}" = “NEVER” | “${REC_POLICY_MODE}” = “NO” | “${REC_STATUS}” = “RECORDING”]?Return())
exten => recordcheck,n,Set(__REC_POLICY_MODE=YES)
exten => recordcheck,n,Goto(startrec)
exten => recordcheck,n(no),Set(__REC_POLICY_MODE=NO)
exten => recordcheck,n,Return()
exten => recordcheck,n(never),Set(__REC_POLICY_MODE=NEVER)
exten => recordcheck,n,Goto(stoprec)
exten => recordcheck,n(startrec),Noop(Starting recording: ${ARG2}, ${ARG3})
exten => recordcheck,n,Set(AUDIOHOOK_INHERIT(MixMonitor)=yes)
exten => recordcheck,n,Set(__CALLFILENAME=${ARG2}-${ARG3}-${FROMEXTEN}-${TIMESTR}-${UNIQUEID})
exten => recordcheck,n,MixMonitor(${MIXMON_DIR}${YEAR}/${MONTH}/${DAY}/${CALLFILENAME}.${MON_FMT},ai(LOCAL_MIXMON_ID),${MIXMON_POST})
exten => recordcheck,n,Set(__MIXMON_ID=${LOCAL_MIXMON_ID})
exten => recordcheck,n,Set(__RECORD_ID=${CHANNEL(name)})
exten => recordcheck,n,Set(__REC_STATUS=RECORDING)
exten => recordcheck,n,Set(CDR(recordingfile)=${CALLFILENAME}.${MON_FMT})
exten => recordcheck,n,Return()
exten => recordcheck,n(stoprec),Noop(Stopping recording: ${ARG2}, ${ARG3})
exten => recordcheck,n,Set(__REC_STATUS=STOPPED)
exten => recordcheck,n,System(/var/lib/asterisk/bin/stoprecording.php “${CHANNEL(name)}”)
exten => recordcheck,n,Return()
exten => out,1,Noop(Outbound Recording Check from ${FROMEXTEN} to ${ARG2})
exten => out,n,Set(RECMODE=${DB(AMPUSER/${FROMEXTEN}/recording/out/external)})
exten => out,n,ExecIf($[!${LEN(${RECMODE})} | “${RECMODE}” = “dontcare”]?Goto(routewins))
exten => out,n,ExecIf($["${ARG3}" = “never” | “${ARG3}” = “force”]?Goto(routewins))
exten => out,n(extenwins),Gosub(recordcheck,1(${RECMODE},out,${ARG2}))
exten => out,n,Return()
exten => out,n(routewins),Noop(Entering routewins)
exten => out,n(routewins),Gosub(recordcheck,1(force,out,${ARG2}))
exten => out,n,Return()
exten => in,1,Noop(Inbound Recording Check to ${ARG2})
exten => in,n,Set(FROMEXTEN=unknown)
exten => in,n,ExecIf($[${LEN(${CALLERID(num)})}]?Set(FROMEXTEN=${CALLERID(num)}))
exten => in,n,Gosub(recordcheck,1(${ARG3},in,${ARG2}))
exten => in,n,Return()
exten => exten,1,Noop(Exten Recording Check between ${FROMEXTEN} and ${ARG2})
exten => exten,n,Set(CALLTYPE=${IF($[${LEN(${FROM_DID})}]?external:internal)})
exten => exten,n,ExecIf(${LEN(${CALLTYPE_OVERRIDE})}?Set(CALLTYPE=${CALLTYPE_OVERRIDE}))
exten => exten,n,Set(CALLEE=${DB(AMPUSER/${ARG2}/recording/in/${CALLTYPE})})
exten => exten,n,ExecIf($[!${LEN(${CALLEE})}]?Set(CALLEE=dontcare))
exten => exten,n,GotoIf($["${CALLTYPE}"=“external”]?callee)
exten => exten,n,GotoIf($["${CALLEE}"=“dontcare”]?caller)
exten => exten,n,ExecIf($[${LEN(${DB(AMPUSER/${FROMEXTEN}/recording/priority)})}]?Set(CALLER_PRI=${DB(AMPUSER/${FROMEXTEN}/recording/priority)}):Set(CALLER_PRI=0))
exten => exten,n,ExecIf($[${LEN(${DB(AMPUSER/${ARG2}/recording/priority)})}]?Set(CALLEE_PRI=${DB(AMPUSER/${ARG2}/recording/priority)}):Set(CALLEE_PRI=0))
exten => exten,n,GotoIf($["${CALLER_PRI}"="${CALLEE_PRI}"]?${REC_POLICY}:${IF($[${CALLER_PRI}>${CALLEE_PRI}]?caller:callee)})
exten => exten,n(callee),Gosub(recordcheck,1(${CALLEE},${CALLTYPE},${ARG2}))
exten => exten,n,Return()
exten => exten,n(caller),Set(RECMODE=${DB(AMPUSER/${FROMEXTEN}/recording/out/internal)})
exten => exten,n,ExecIf($[!${LEN(${RECMODE})}]?Set(RECMODE=dontcare))
exten => exten,n,ExecIf($["${RECMODE}"=“dontcare”]?Set(RECMODE=${CALLEE}))
exten => exten,n,Gosub(recordcheck,1(${RECMODE},${CALLTYPE},${ARG2}))
exten => exten,n,Return()
exten => conf,1,Noop(Conference Recording Check ${FROMEXTEN} to ${ARG2})
exten => conf,n,Gosub(recconf,1(${ARG2},${ARG2},${ARG3}))
exten => conf,n,Return()
exten => page,1,Noop(Paging Recording Check ${FROMEXTEN} to ${ARG2})
exten => page,n,GosubIf($["${REC_POLICY_MODE}"=“always”]?recconf,1(${ARG2},${FROMEXTEN},${ARG3}))
exten => page,n,Return()
exten => recconf,1,Noop(Setting up recording: ${ARG1}, ${ARG2}, ${ARG3})
exten => recconf,n,Set(__CALLFILENAME=${IF($[${CONFBRIDGE_INFO(parties,${ARG2})}]?${DB(RECCONF/${ARG2})}:${ARG1}-${ARG2}-${ARG3}-${TIMESTR}-${UNIQUEID})})
exten => recconf,n,ExecIf($[!${CONFBRIDGE_INFO(parties,${ARG2})}]?Set(DB(RECCONF/${ARG2})=${CALLFILENAME}))
exten => recconf,n,Set(CONFBRIDGE(bridge,record_file)=${MIXMON_DIR}${YEAR}/${MONTH}/${DAY}/${CALLFILENAME}.${MON_FMT})
exten => recconf,n,ExecIf($["${ARG3}"!=“always”]?Return())
exten => recconf,n,Set(__REC_STATUS=RECORDING)
exten => recconf,n,Set(CDR(recordingfile)=${CALLFILENAME}.${MON_FMT})
exten => recconf,n,Return()
exten => recq,1,Noop(Setting up recording: ${ARG1}, ${ARG2}, ${ARG3})
exten => recq,n,Set(AUDIOHOOK_INHERIT(MixMonitor)=yes)
exten => recq,n,Set(MONITOR_FILENAME=${MIXMON_DIR}${YEAR}/${MONTH}/${DAY}/${CALLFILENAME})
exten => recq,n,MixMonitor(${MONITOR_FILENAME}.${MON_FMT},${MONITOR_OPTIONS},${MIXMON_POST})
exten => recq,n,Set(__REC_STATUS=RECORDING)
exten => recq,n,Set(CDR(recordingfile)=${CALLFILENAME}.${MON_FMT})
exten => recq,n,Return()
;–== end of [sub-record-check] ==–;