I tried twice to install freepbx 13 on debian jessie, after add some extensions, reload failed always. after “fwconsole reload” /root$ fwconsole reload Reloading FreePBX Error(s) have occured, the following is the retrieve_conf output: exit: 1 Exception: Unable to connect to Asterisk Manager …

Are both Asterisk and Apache2 running as the asterisk user? ps aux|grep asterisk

[image] dicko: Are both Asterisk and Apache2 running as the asterisk user? ps aux|grep asterisk Sorry I don’t know, just follow the instruction: Sangoma Documentation /root$ ps aux|grep asterisk asterisk 1029 0.0 2.4 115044 12516 ? S 00:31 0:01 /usr/sbin/apache2 -k start a…

From your "instruction " did you do the Automatic Startup Please note you need to set up FreePBX to start asterisk (and it's associated services) on bootup. You can view an example systemd startup script here. ?

[image] dicko: From your "instruction " did you do the Automatic Startup Please note you need to set up FreePBX to start asterisk (and it's associated services) on bootup. You can view an example systemd startup script here. ? I already did as Sangoma Documentation

Sorry, IWFM, please wait for someone above my paygrade :slight_smile:

I don’t think this is it, but can you verify that the user/secret in /etc/asterisk/manager.conf matches the file /etc/amportal.conf?

[image] Overkill: matches the file /etc/amportal.conf? We ignore that file.

Right or wrong this isn’t the thread… Thanks Andrew, that’s a change since I last had to deal with anything there =) noted! Seems like a quick look at retrieve_conf line 11 might tell us what the problem is…not able to get to a system right now though. I’m assuming you tried fwconsole chown?

So back to the OP’s issue, sounds like he needs to do something like: grep -o “secret=(.*)$” /etc/asterisk/manager.conf then update the manager password from the GUI or something like that…

I didn’t set database password as instruction, top lines of retrieve_conf as below: #!/usr/bin/env php <?php // License for all code of this FreePBX module can be found in the license file inside the module directory // Copyright 2013 Schmooze Com Inc. // //include bootstrapper $bootstrap_sett…

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New installation reload failed still

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