iSymphony session expiration [SOLVED]

renatofb · April 24, 2015, 1:57pm

Hi ppl.

I have iSymphony v3 (v3.1.2.149) installed on FreePBX 12.0.57.
The problem occurs when someone is logged int to the iSymphony or Admin and session expires in about 3 minutes.

Users has to keep login ing to the system.
Where can I extend this session expiration period for iSymphony?
Thanks a lot.

renatofb · April 24, 2015, 2:04pm

I forgot to say,
I meant the web interface accessed by either

<freepbx url>:58080/client/client and
<freepbx url>:58080/administrator/admin

jyates01 · April 24, 2015, 3:18pm

I had asked the same to i9 earlier. Response below:

Make a backup of the following file

/opt/isymphony3/server/conf/client/web.xml

Open the original for editing.
Near the bottom of that file you will see the “session-timeout tag”. The value will be set to 1. Change it to 5.
Save the file and restart the iSymphony server

service iSymphonyServerV3 restart

jyates01 · April 24, 2015, 4:55pm

Just now got a notification that 3.1.3 came out addressing this issue.

renatofb · April 24, 2015, 11:07pm

Hi,
jyates01, thanks a lot for the info.
I will update it.
Cheers.

renatofb · April 25, 2015, 2:24am

It looks like it isn’t available for download just yet.

jyates01 · April 25, 2015, 1:19pm

Its still beta, but its on the downloads page. http://docs.getisymphony.com/display/ISYMKB/Downloads+Archive

renatofb · April 25, 2015, 6:32pm

Yeah, I’ve seen it
I installed and the session expiration problem is gone.

Thanks for your help.

Best regards,

jyates01 · April 25, 2015, 9:10pm

Good to know it worked.