I tried setting VM Options in the extension to pollmailboxes=no|pollfreq=0
This did not seem to do anything. How can I stop an extension from polling MWI? We hae a few extensions like this, either they have no voicemail or we do not want the red light indicator flashing.
I was hoping to do it through Asterisk, but I’m trying to mod the XML now. Not sure in which config file I would insert the code. I thought I could upload the config through the web UI as we’re not booting the phones from TFTP.
The Asterisk voicemail app will sent a “SIP notify” to whatever is defined as
voicemail=
in the extensions context, normally it is the same as the extension but you could change that, but other things would likely break, or more robustly modify voicemail.c and recompile if you prefer that route.
You can override the notify process by setting “externnotify” in /etc/asterisk/voicemail.conf to a script customized to your needs.
You can send all voicemail to an email address and delete it directly in the GUI by extension (no MWI then ).
Desoldering leds on a SMT board needs quite quite some skill (and very good eyesight) you might want to short it out as that would be easier.
Such details … thanks dicko! Lots of options, will see how I can slice this one. Sometimes a dirty hack is what does the trick best.
Wasn’t able to get the phone XML update to pass the messageWaiting value (though in the log it appears as though the settings were saved), will try tinkering with that a bit more.
The XML stuff is probably just for the audio indication of MWI that is played when you go off-hook, you might want to leave that on at least for your ADD challenged user
Thanks for clarifying guys. I was looking at the basefile in EPM and this is what I thought was related to MWI, guess I should have dug a bit deeper.
Do you know if
up.mwivisible="0"
is a variable that can be updated through telnet or the web UI by uploading (for example) Export_config_files.cfg with this variable included? Or only in sip.cfg from the provisioning server?
My inclination is that you can do something like what I did to disable the missed calls from scrolling on our phones which ALWAYS ring for customer service calls and get picked up by someone else most of the time:
I’m using a SPIP 321 phone and it was listed in site.cfg; you may need to provision this.
After another round of tests, unless I also have to disable something else like the phone’s polling or something, I’m out of ideas. YMMV for other models; I’m using 4.1.1.0260 FW btw.
Yes, I am in the process of testing with the PBU file just thought I’d ask, in case you know it. I have had a hard time with Polycom giving out technical details to non certified techs in the past, not sure if it’s changed much now so it’s a bit of shotting in the dark.
<up up.mwivisible="0"
/>
Disabling missed calls might be another possibility …