Fax setup so FreePBX Fax works

I have a fully working FreePBX, how ever we would like to take advantage of the Fax capabilities that are available in this Distro, but we cannot seem to get it to send out, we logged into one of the users in the portal, uploaded a pdf and after entering the destination number, it closed the session, and we expected the fax to be transmitted, but we checked and it never arrived, can someone help Me,. thanks

Can you post logs (neatly formatted see code tags under input format below this box) and version numbers of your software?

we are using the FreePBX Distro, with latest updates to version 2.9.0.9, we have all the available modules loaded that are available from module manager from the online repositories in both the “basic” and “extended” modules.

Here is everything that is loaded in our system as far as modules.

Extension Settings 2.9.0.0 Mikael Carlsson Enabled  
Fax Configuration 2.9.0.5 Schmoozecom.com Enabled  
Fax Configuration Professional   Schmoozecom.com Not Installed (Locally available)  
Feature Code Admin 2.9.0.0 FreePBX Enabled  
FreePBX ARI Framework 2.9.0.6 FreePBX Enabled  
FreePBX FOP Framework 2.9.0.1 FreePBX Disabled  
FreePBX Framework 2.9.0.9 FreePBX Enabled  
FreePBX Localization Updates 2.9.0.1 FreePBX Enabled  
SIPSTATION 2.9.0.1 Bandwidth.com Enabled  
System Dashboard 2.9.0.4 FreePBX Enabled  
Voicemail 2.9.0.5 FreePBX Enabled  

Admin

User Panel 2.10.0.0 FreePBX Enabled  

Advanced Administration

Asterisk IAX Settings 2.9.0.4 Bandwidth.com Enabled  
Asterisk SIP Settings 2.9.0.5 Bandwidth.com Enabled  
Bulk DIDs 2.9.0.2   Enabled  
Bulk Extensions 2.9.0.5   Enabled  
Custom Applications 2.9.0.1 FreePBX Enabled  

Applications

Call Recording 2.10.0.0 FreePBX Enabled  
CallerID Managment   Schmooze Com., Inc. Not Installed (Locally available)  

CID & Number Management

Phonebook Directory 2.9.0.2 FreePBX Enabled  
Speed Dial Functions 2.9.0.1 FreePBX Enabled  

End Point Manager

PBX End Point Manager 2.9.2.9 Andrew Nagy Enabled  

Inbound Call Control

Announcements 2.9.0.2 FreePBX Enabled  
Blacklist 2.9.0.1 FreePBX Enabled  
Call Flow Control 2.9.0.3 FreePBX Enabled  
CallerID Lookup 2.9.0.5 FreePBX Enabled  
Directory 2.9.0.12 Schmoozecom.com Enabled  
Directory Pro   Schmoozecom.com Not Installed (Locally available)  
Follow Me 2.9.0.6 FreePBX Enabled  
IVR 2.9.0.5 FreePBX Enabled  
Queue Priorities 2.9.0.1 FreePBX Enabled  
Queues 2.9.0.12 FreePBX Enabled  
Ring Groups 2.9.0.6 FreePBX Enabled  
Time Conditions 2.9.0.7 FreePBX Enabled  

Internal Options & Configuration

Bulk Phone Restart 2.9.0.2 Schmoozecom.com Enabled  
Call Forward 2.9.0.1 FreePBX Enabled  
Call Waiting 2.9.0.0 FreePBX Enabled  
Callback 2.9.0.4 FreePBX Enabled  
Camp-On 2.9.0.0 FreePBX Enabled  
Conferences 2.9.0.2 FreePBX Enabled  
DISA 2.9.0.4 FreePBX Enabled  
Dictation 2.9.0.0 FreePBX Enabled  
Do-Not-Disturb (DND) 2.9.0.1 FreePBX Enabled  
Info Services 2.9.0.0 FreePBX Enabled  
Languages 2.9.0.3 FreePBX Enabled  
Misc Applications 2.9.0.2 FreePBX Enabled  
Misc Destinations 2.9.0.1 FreePBX Enabled  
Music on Hold 2.9.0.1 FreePBX Enabled  
Outbound Notifications   Schmoozecom.com Not Installed (Locally available)  
PIN Sets 2.9.0.1 FreePBX Enabled  
Paging and Intercom 2.9.0.6 FreePBX Enabled  
Parking Lot 2.9.0.4 FreePBX Enabled  
Recordings 3.3.11.2 FreePBX Enabled  
Voicemail Blasting 2.9.0.3 FreePBX Enabled  
Voicemail Notifications   Schmoozecom.com Not Installed (Locally available)  

Support

Asterisk Logfiles 2.9.0.1 FreePBX Enabled  
Online Support 2.9.0.1 FreePBX Enabled  

System Administration

Asterisk API 2.9.0.3 FreePBX Enabled  
Asterisk CLI 2.9.0.2 FreePBX Enabled  
Asterisk Info 2.9.0.3 FreePBX Enabled  
Backup & Restore 2.9.0.4 FreePBX Enabled  
DUNDi Lookup Registry 2.9.0.1 FreePBX Enabled  
Java SSH 2.9.0.0 FreePBX Enabled  
PHP Info 2.9.0.1 FreePBX Enabled  
PHPAGI Config 2.9.0.2 FreePBX Enabled  
Phonebook 2.9.0.3 FreePBX Enabled  
Print Extensions 2.9.0.1 Bandwidth.com Enabled  
Route Congestion Messages 2.9.0.1 Bandwidth.com Enabled  
System Admin 2.9.0.19 Schmoozecom.com Enabled  
Weak Password Detection 2.9.0.1 Schmoozecom.com Enabled  
Web Callback   Schmoozecom.com Not Installed (Locally available)  

Third Party Addon

Set CallerID 2.9.0.1   Enabled   

we are using the FreePBX Distro, with latest updates to version 2.9.0.9, we have all the available modules loaded that are available from module manager from the online repositories in both the “basic” and “extended” modules.

Here is everything that is loaded in our system as far as modules.

Extension Settings 2.9.0.0 Mikael Carlsson Enabled
Fax Configuration 2.9.0.5 Schmoozecom.com Enabled
Fax Configuration Professional Schmoozecom.com Not Installed (Locally available)
Feature Code Admin 2.9.0.0 FreePBX Enabled
FreePBX ARI Framework 2.9.0.6 FreePBX Enabled
FreePBX FOP Framework 2.9.0.1 FreePBX Disabled
FreePBX Framework 2.9.0.9 FreePBX Enabled
FreePBX Localization Updates 2.9.0.1 FreePBX Enabled
SIPSTATION 2.9.0.1 Bandwidth.com Enabled
System Dashboard 2.9.0.4 FreePBX Enabled
Voicemail 2.9.0.5 FreePBX Enabled

Admin

User Panel 2.10.0.0 FreePBX Enabled

Advanced Administration

Asterisk IAX Settings 2.9.0.4 Bandwidth.com Enabled
Asterisk SIP Settings 2.9.0.5 Bandwidth.com Enabled
Bulk DIDs 2.9.0.2 Enabled
Bulk Extensions 2.9.0.5 Enabled
Custom Applications 2.9.0.1 FreePBX Enabled

Applications

Call Recording 2.10.0.0 FreePBX Enabled
CallerID Managment Schmooze Com., Inc. Not Installed (Locally available)

CID & Number Management

Phonebook Directory 2.9.0.2 FreePBX Enabled
Speed Dial Functions 2.9.0.1 FreePBX Enabled

End Point Manager

PBX End Point Manager 2.9.2.9 Andrew Nagy Enabled

Inbound Call Control

Announcements 2.9.0.2 FreePBX Enabled
Blacklist 2.9.0.1 FreePBX Enabled
Call Flow Control 2.9.0.3 FreePBX Enabled
CallerID Lookup 2.9.0.5 FreePBX Enabled
Directory 2.9.0.12 Schmoozecom.com Enabled
Directory Pro Schmoozecom.com Not Installed (Locally available)
Follow Me 2.9.0.6 FreePBX Enabled
IVR 2.9.0.5 FreePBX Enabled
Queue Priorities 2.9.0.1 FreePBX Enabled
Queues 2.9.0.12 FreePBX Enabled
Ring Groups 2.9.0.6 FreePBX Enabled
Time Conditions 2.9.0.7 FreePBX Enabled

Internal Options & Configuration

Bulk Phone Restart 2.9.0.2 Schmoozecom.com Enabled
Call Forward 2.9.0.1 FreePBX Enabled
Call Waiting 2.9.0.0 FreePBX Enabled
Callback 2.9.0.4 FreePBX Enabled
Camp-On 2.9.0.0 FreePBX Enabled
Conferences 2.9.0.2 FreePBX Enabled
DISA 2.9.0.4 FreePBX Enabled
Dictation 2.9.0.0 FreePBX Enabled
Do-Not-Disturb (DND) 2.9.0.1 FreePBX Enabled
Info Services 2.9.0.0 FreePBX Enabled
Languages 2.9.0.3 FreePBX Enabled
Misc Applications 2.9.0.2 FreePBX Enabled
Misc Destinations 2.9.0.1 FreePBX Enabled
Music on Hold 2.9.0.1 FreePBX Enabled
Outbound Notifications Schmoozecom.com Not Installed (Locally available)
PIN Sets 2.9.0.1 FreePBX Enabled
Paging and Intercom 2.9.0.6 FreePBX Enabled
Parking Lot 2.9.0.4 FreePBX Enabled
Recordings 3.3.11.2 FreePBX Enabled
Voicemail Blasting 2.9.0.3 FreePBX Enabled
Voicemail Notifications Schmoozecom.com Not Installed (Locally available)

Support

Asterisk Logfiles 2.9.0.1 FreePBX Enabled
Online Support 2.9.0.1 FreePBX Enabled

System Administration

Asterisk API 2.9.0.3 FreePBX Enabled
Asterisk CLI 2.9.0.2 FreePBX Enabled
Asterisk Info 2.9.0.3 FreePBX Enabled
Backup & Restore 2.9.0.4 FreePBX Enabled
DUNDi Lookup Registry 2.9.0.1 FreePBX Enabled
Java SSH 2.9.0.0 FreePBX Enabled
PHP Info 2.9.0.1 FreePBX Enabled
PHPAGI Config 2.9.0.2 FreePBX Enabled
Phonebook 2.9.0.3 FreePBX Enabled
Print Extensions 2.9.0.1 Bandwidth.com Enabled
Route Congestion Messages 2.9.0.1 Bandwidth.com Enabled
System Admin 2.9.0.19 Schmoozecom.com Enabled
Weak Password Detection 2.9.0.1 Schmoozecom.com Enabled
Web Callback Schmoozecom.com Not Installed (Locally available)

Third Party Addon

Set CallerID 2.9.0.1 Enabled