Well I guess if that is all I missed updating from 5.x all the way to 10.x, I won’t feel to bad. I even looked at the wiki, but after working on this sucker for a great many hours, I guess I missed that item. Thanks for pointing it out Andrew, that was indeed the problem. I never force any clients to put in that info, I recommend it, but sadly some don’t.
Again, thanks much, and that was the issue…