We use Endpoint Manager to manage a number of Snom phones, a combination of 7xx and 8xx models. EndPoint Manager really makes device (endpoint) management great. I don’t understand the firmware process though. I’ve read through the Endpoint Manager manual.
- How do I get new firmware into our infrastructure?
- What is Slot 1 and Slot 2?
- For Snom, the firmware versions are way different from Snom’s published versions. Am I missing something on version numbers?
Please provide detail on these processes:
- How does new firmware get into Endpoint Manager (me? via module updates?)
- How does Endpoint Manager (or the device) know it needs new firmware?
- How do I control the firmware update process.
Nick