Hello,
Is it possible to directly call someone with the Ext. included?
So for example my number would be 1 800 5000. And My ext is 212.
So is it possible that someone from outside calls 1 800 5000 212 to get directly to me?
Or do I need to setup a IVR with “Call Direct Ext”?
I believe it is not possible since I only own numbers from 1 800 5000 0 - 1 800 5000 10 to do that but I would be happy if someone could clarify that. Thanks!
In which format do I need to make this for the inbound route?
I tried adding my external number to the caller id and make it forward to my extension.
However it does not seem to be working, I always get onto our IVR.
I have a German Call number, how do I need to format that?
I tried directly: 09131xxxxx
Then I did: 499131xxxx
And I tried 00499131xxx all not working
Or do I also need to fill in the DID?
And putting them as DID number in the Inbound Route seems to be not working, too.
I can not see your cdr details as it is too small.
Did number and the Cid number must be real numbers; you will write the exact number.
DO NOT add any more numbers or extensions at the end of your cid or did number.
you can check like this:
in inbound routes write your did number (assigned by your operator) in “Did Number” Section; and write your cell number (as seen in cdr) in “CallerID Number” Section set destination as your extension, submit, apply changes. And call your Did number with your cell phone; your extension must ring, directly.
if NOT;
Can you simulate and then send me the asterisk log file, please.
Seems to be working at the moment - don’t ask me why but using 499… was doing the job, however it is not doing it for the “main” number… But I have both now working, so i will do some more testing on this.
Thanks for the help anyway :)!
Cheers