Did you have any news from Digium ?
I’ve been in contact with Digium for the last several weeks.
We tryed several things.
In the end I found out that editing
/etc/asterisk/res_digium_phone_devices.conf
To remove those:
application=status-available
application=status-chat
application=status-away
application=status-dnd
application=status-xa
application=status-unavailable
And then reconfiguring all phones DID fix the problem.
When not defining those, the phone with go into DND when you press DND.
The problem is that if you make a change in DPMA, it will add the stupid lines again, and the problem will come back.
I just heard one last time from Digium and they told me it wasn’t a Digium problem, it was a FreePBX problem.
Hence, I’m back on the forum, anyone has an idea??
FreePBX version is : 12.0.74
Asterisk version is : 11.9.0
DPMA module version is : 11.0_2.2.0
Phone firmware version is : 1_4_2_1
The phones are configured in FRENCH.
I think that maybe a clue to the problem, since I haven’t seen this problem happening if the phones are configured in English.
Maybe it has something to do with the mapping, or something?
Anyway, I’ve been struggling with this problem for almost a year now, help would be much appreciated.
We do rely extensively on presence to communicate between employees… I’m about to throw away several costly Digium phones just because of this stupid problem.