DID problem / BabyTel SIP trunk

General Help
1

Hi guys,

I have a trunk with BabyTel that has 8 channels and 5 DIDs.

Every DID has a inbound route, which leads to a specific IVR.

The problem is that whatever DID I’m dialling, it always ends up passing the main DID of the account.

For example, my trunk has 5 DIDs : A, B, C, D and E.

If I dial B, C, D or E, it will still be displayed in FreePBX as A.

So just for privacy purpose, I have replaced the phone number with this : AAAAAAAAAA to show you what I mean.

In the CLI, if I dial B, C, D or E :

Executing [AAAAAAAAAA@from-sip-external:1] NoOp("SIP/sip.babytel.ca-00000000", "Received incoming SIP connection from unknown peer to AAAAAAAAAA") in new stack
    -- Executing [AAAAAAAAAA@from-sip-external:2] Set("SIP/sip.babytel.ca-00000000", "DID= AAAAAAAAAA") in new stack
    -- Executing [AAAAAAAAAA@from-sip-external:3] Goto("SIP/sip.babytel.ca-00000000", "s,1") in new stack

So in the end, no matter what number I dial, it is always treated as A.

So my inbound routes and DIDs are not used.

I would really like to fix this quick so do you have any idea of what I could do about this?

Anyone knows a little bit about BabyTel?

2

The number is not the problem - the calls are arriving unrecognized from BabyTel - Here:

“Received incoming SIP connection from unknown peer to …”

From this limited snip, it looks like either a catch-all route is picking up the Anonymous call or your anonymous call handling is mangling it - from a SIP trunk provider, you should recognize when they are sending you traffic - the inbound settings on your trunk need looking at.

Greg

3

There is something configured incorrectly in your trunk config. Post your trunk config.

4

Babytel is notorious for this. They send from a different peer and tell you to do some hacky /etc/hosts file changes to fake the system.

5

Hi guys,

Finally I found a workaround…

I created 5 different trunks, each are exactly the same, except for the register string.

I have 5 DIDs associated with my account, therefore I need 5 different register string.

Now it works fine ! I didn’t have to do anything else.

I guess it is not “ideal” but it works for me.

The register string, for anyone running into the same problem, is as follow :

<A>@sip.babytel.ca:<B>:<C>@nat5.babytel.ca:5065/<A>

Where

A : The “virtual number” or DID you want to register
B : Your SIP account password
C : Your SIP account username (main phone number)