Good morning, i finally managed to get these phones configured using OSS Endpoint Manager. The problem that I’m having now is that I would like to upgrade the firmware. Endpoint doesn’t have a firmware upgrade option because of copyrights issue.
So what’s the correct process to get these phones upgraded?
I downloaded the firmware from Cisco, extracted the files into the /tftpboot
I reboot the phones, the config loads but the firmware doesn’t install. Do I need to specify something in the configuration file that points to the new firmware?
You need to modify the configuration template under Endpoint template manager to include the firmware image name.
I just put “sip78xx.10-2-1-12.loads” in that field, saved and rebooted my phone.
At first it didn’t seem like it was doing anything but if you go to phone information and look at last upgrade: it should say upgrade in progress…
When its complete the phone should reboot.