Thanks James! I have built a test system to play with while trying it out. From what I know now, they are simply reading the csv - no changes, etc. The systems (both Windows and FreePBX) are kept patched and up-to-date. Neither will be open to the Internet. I want to keep everything as thin and streamlined as possible which actually makes me like the reporting software install on a separate box. Is there any issue with having the Master.csv file populated along with the CDR database as described here - Asteriskcdrdb into qlikview ?
Doug